Photoshop Elements: PSE 6 started crashing after XP Microsoft Update

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  • Updated 7 years ago
  • (Edited)
Photoshop Elements 6 started crashing after XP Microsoft Update.
The only thing I have installed since Elements worked (yesterday) is the most recent set of MS Updates. Now Elements 6 fails on start up every time!
Does anybody know which of the updates I should back out so I can run Photoshop? I'll probably just use a running copy of Elements to upgrade to the most recent version but it would be nice if I could get the few things I need done right away first.
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John Shelly

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  • confused

Posted 7 years ago

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Brett N, Official Rep

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I just installed all of the latest updates for Win XP (released 2/14) and PSE6 is still running for me. It may just be a coincidence that the program stopped working when the updates were applied.

Is it the Editor, Organizer, or both that fail to launch?
Error message?

Might just want to try some of the general troubleshooting steps: Troubleshoot system errors and freezes | Adobe software on Windows