Elements 12 has crashed 10 times. I am running OSX 10.9.

  • 3
  • Problem
  • Updated 3 years ago
  • Solved
  • (Edited)
I will be working in Photoshop elements, four maybe 5 to 10 minutes and then it crashes.
Process: Adobe Elements 12 Organizer [518]
Path: /Applications/Adobe Elements 12 Organizer.app/Contents/MacOS/Adobe Elements 12 Organizer
Identifier: com.adobe.ElementsOrganizer12
Version: 12.0 [20130903.r.43239] (12.0)
Code Type: X86-64 (Native)
Parent Process: launchd [212]
Responsible: Adobe Elements 12 Organizer [518]
User ID: 501

Date/Time: 2013-11-12 04:05:11.598 -0600
OS Version: Mac OS X 10.9 (13A603)
Report Version: 11
Anonymous UUID: 8A9D0DCE-416C-C6E1-FBA7-D46922825248

Crashed Thread: 23

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000209ec6a40
Photo of Blair Walther

Blair Walther

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Posted 5 years ago

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Photo of Vaishali

Vaishali, Employee

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Official Response
Blair,
We have fixed some similar issues with 12.1 as Jeffery indicated. Kindly let us know if you are still facing issues after the update.

Regards,
vaishali