Elements 12 freezes installation using installshield

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  • Updated 5 years ago
  • (Edited)
PEP 12 was a gift from my children and I have tried everything to install both products to no avail. I am using win 8.1and if I install the Trial it finishes but won't let me register. If install using my product serial numbers it loads all the files and then freezes the install when using IinstallShield,

I have tried everything suggested in support including renaming OOBE folder, Clean Start etc and nothing works. I always end up at the same stage of freeze and I'm ready to throw this product out and try someone elses. I have been using Adobe product for 20 years, but this sucks!!!
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Jim Johnston

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Posted 5 years ago

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