Elements 12.1 Organizer Crashes consistently in Windows 8.

  • 1
  • Problem
  • Updated 4 years ago
  • (Edited)
I have downloaded Elements 12.1 and when I try to use Organizer and import photos, the program crashes consistently. Windows 8.0, i7 processor, 8gb ram. i have also created a new Folder for photos and that did not help. Any suggestions?
Photo of David Swinehart

David Swinehart

  • 1 Post
  • 0 Reply Likes
  • frustrated.

Posted 4 years ago

  • 1
Photo of vaishali ahuja

vaishali ahuja, Employee

  • 69 Posts
  • 0 Reply Likes
Could you explain the workflow more like where are you importing your files from? What is the format of files being imported? Can you try importing some other files from another folder etc?