Elements 11: Open/Save dialog grayed out and hanging on Mac OS X 10.9 Mavericks

  • 7
  • Problem
  • Updated 4 years ago
  • Solved
  • (Edited)
I upgraded my iMac to OS X Maverics, yesterday, and Photoshop Elements 11 stopped working. The application opened but when I tried to open an image, virtually all the menue options greyed out and the application hung. I force closed Photoshop Elements, uninstalled it and re-installed it but the same thing happened next time I tried to open an image. I did find that I could open the image by clicking on it in inder and using "Open with" but this isn't satisfactory in the long term. Please help.
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Tony James

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  • frustrated

Posted 5 years ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Official Response
This is a general problem with the Coverflow view in Open/Save/Export finder windows on Mavericks (same issue affects a bunch of other applications including iTunes and Safari).

http://helpx.adobe.com/photoshop/kb/f...

Set the view to Column or List view to avoid this problem until there's an update.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 13977 Posts
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Official Response
Apple fixed the issue with hangs and program errors in Save, Open, Export, Import dialogs using cover flow in Mac OS X 10.9.1 update or later.