Photoshop Elements 11 and Premiere Elements 11 install bug

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  • Problem
  • Updated 6 years ago
I purchased the combined Photoshop Elements 11 and Premiere Elements 11 package. There is an install bug with these programs. The first one you install works fine, but when you install the other program you get an error: "The installation process has encountered an error while installing Shared Technologies. Please restart your system and try again.”

It took me over 8 hours, including 4 hours of on-line chat support to finally get them both working. Even then, they didn't find or solve the installation/setup bug; they just used task manager to prevent the install from rolling back after the error.
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William Kinslow Jr

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  • frustrated

Posted 6 years ago

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