Photoshop Elements: Portrait Professional Studio 64 crashes PSE 10 (Mac OS/X Lion)

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  • Problem
  • Updated 7 years ago
  • (Edited)
I use portrait professional as a plug-in in PSE 10. After editing my image in PSE 10 then editing in PP...when I click "SaveReturn" in Portrait Professional my entire Photoshop program shuts down and none of my edits are saved. However, each program works fine as separate entities. What is going on and how do i fix this ASAP...PLEASE HELP I HAVE TONS OF PHOTOS TO EDIT FOR CLIENTS. THANKS!
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Debbie Gentry

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  • FRUSTRATED/STRESSED

Posted 7 years ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Do you have the latest updates from Portrait Professional? I'd check with those guys first. They can contact us if they need help with changes to the plug-in.
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Chuck

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I have the same issues and I have the update!
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Chris Cox

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Without the crash log, I can't be sure it's the same cause -- but I do see a bunch of crashes in that plugin (ie: caused by bugs in that plugin).
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Chuck

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What can be done about it? I like using the plugin and don't want to use it as a separate program. HELP!
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Chris Cox

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Contact the makers of the plugin and check on an update, or ask them when they will have the bugs fixed.