Photoshop Elements: PSE 10 install failure

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  • Updated 6 years ago
  • (Edited)
I purchased the combo photoshop and premiere elements 10 for my brand new iMac. I had problems installing premiere then i read that changing the date to before November 30, 2011 solved the problem. Now I tried to install photoshop elements 10 but the install failed.Can anyone help me...I am totally frustrated after trying 3 times.
Thanks
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Terrence Picone

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Posted 6 years ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Hi Terrence,

Are you getting any sort of error?

Otherwise, for install and activation issues I would suggest using the chat support agent route who specialize in install issues:

http://adobe.ly/DI_Install_Activation...

Their hours of operation: Monday - Friday, 5am-7pm PST
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Brett N, Official Rep

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There is a very specific reason for Premiere Elements failing to install. See Updated installation instructions | Premiere Elements 10 | Mac OS

We'll need more info on what's going on with Photoshop Elements to be able to help. The issue may already be answered in another post or in one of our knowledge base documents.
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roni

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Hi ,
What do you mean by Installation failed?
Please give more information about error or message code.