Elements 12 Orginizer will not import MP4 video files after downloading CIB lesson file from Peachpit website

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  • Updated 5 years ago
  • (Edited)
Photoshop & Premiere Elements12 (Organizer page) will not import mp4 files. I purchased the Adobe "Classroom In A Book" the "official training workbook from Adobe systems". According to book, I downloaded the lessons files from Peachpit web site into a file folder (Lessons01), then followed the import instructions from the book as well as Adobe Help, I attempted to import the video file into the Organizer, but the system did not import. After selecting "Get Media" nothing happened, no files, no messages. FYI I did the Peachpit download twice after deleting the first downloaded files. What is the problem?
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John Freeman

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Posted 5 years ago

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