Elements 10 won't close down completely

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  • Problem
  • Updated 4 years ago
  • (Edited)
Photoshop Element 10 seems to be running in the background and will not close so that I can complete my update. It will also not open anymore by double clicking on the icon or using the OPEN button when you left click. When I go to task master it does not show the program as running. What gives? HELP!!!!!
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Diana LaPlace

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  • frustrated

Posted 8 years ago

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Photo of Ken


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Bypass the Unwelcome Screen by creating Desktop shortcuts for the Organizer and the Editor.

The Editor's executable is:

"C:\Program Files (x86)\Adobe\Photoshop Elements 10\PhotoshopElementsEditor.exe"

The Organizer's executable is:

"C:\Program Files (x86)\Adobe\Elements 10 Organizer\PhotoshopElementsOrganizer.exe"

The Unwelcome Screen leaves a zombie process running which prevents the actual program from launching again.

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Tim Stewart

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I already have bypassed the Welcome screen but still have this problem. The only way to open Elements is to shut down or restart the computer but if I exit the program I cannot open it again unless I shut down and restart the computer. I also cannot update elements as I cannot close photoshop elements 10.exe
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Les Buschow

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I have the same problem with Elements 13