Photoshop: Photoshop shuts down when opening an image (PS CS Mac OSX 10.4.11)

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  • Updated 7 years ago
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I'm using Photoshop CS for my Mac (OSX 10.4.11) and photoshop suddenly stopped working.
Initially install went real well and it worked for long time great. Suddenly photoshop stopped working adn refused to start. When trying to start the photoshop, it loads application first and as it used to open the file I had requested, now it shuts down with error message.
I have tried to reinstall the photoshop with no luck. Always same problem.
Can you help me with this annoying issue?
I purchased this software from Mac store in Century City Loas Angeles, so it should be real deal and no blackmarket stuff.
Cheers,
Juha
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Juha Laine

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Posted 7 years ago

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Photo of Charles Badland

Charles Badland

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If you don't get your answer here, I would re-post your question in the Adobe Photoshop Macintosh Forum:
http://forums.adobe.com/community/pho...

and include the error message you get.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Juha,

Can you post a screen shot of the error you're getting?

Is this Photoshop CS1 (from 2003)? Are you running on an Intel Mac?

What changed when this problem started? (Did you update the OS?, restore from a backup, add new software, drivers or plug-ins?)