Photoshop CS starts up with an error message regarding ATMLIB.dll

  • 1
  • Problem
  • Updated 5 years ago
Whenever i startup Photoshop CS, it gives the following error message.

"C:\Windows\System32\ATMLIB.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original media or contact your system administrator or the software vendor for support."

Reinstalling the program results in the same thing. Though photoshop can still be used, but the error message can be irritating at times.

Is there any way to resolve this problem?
Photo of Zelfi Aura

Zelfi Aura

  • 3 Posts
  • 0 Reply Likes

Posted 5 years ago

  • 1
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 813 Reply Likes
ATMLib doesn't sound like one of ours. But we do have an AMTLib in the Photoshop directory - I don't think it goes in the system directory, unless you've downloaded some malware.

Hmm, Acrobat has an ATMLib.dll in it's directory.
But that shouldn't affect Photoshop.

Also, are you really running an old copy of Photoshop CS (aka version 8)?
Photo of Zelfi Aura

Zelfi Aura

  • 3 Posts
  • 0 Reply Likes
Hi,

I am actually the IT support for a client of us.
They are still using the version 8 of photoshop due to monetary reasons and the fact that it is sufficient for their needs so far.

The photoshop is installed on a brand new PC which is a few months old and running windows 7.

There is no acrobat on this PC also.
This photoshop has been installed on quite a number of their PCs in their office so far and this is the first time this is happening.

Login as another user with administrator rights also gives the same problem.
Any ideas?

Thanks.
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 813 Reply Likes
My only guesses are a corrupt install, or malware.
Photoshop has it's DLLs in the application directory, and I don't recall it installing an ATMLib.dll in the system directory.

But one way or another, that DLL in the system32 directory is corrupt.
Photo of Zelfi Aura

Zelfi Aura

  • 3 Posts
  • 0 Reply Likes
I kind of fix the error.
I copied the atmlib.dll file into the photoshop directory and now the photoshop starts up without the error.
Seems to me that photoshop cs will look for that file upon startup.