Photoshop: CS5 hanging, loading real slow

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  • Updated 6 years ago
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I'm having trouble with Photoshop CS 5 hanging up or loading my most recent files done in channels REAL slow. It just shows a gray block over most of the design until it (maybe) actually opens. This just started. Has anyone else had this happen? What does it mean and how can I fix it? I'm using CS 5 on an iMac running Snow Leopard.
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TamaraF

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Posted 6 years ago

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Chris Cox

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What changed on your system?

Have you tried resetting preferences?
Have you tried disabling all third party plugins?
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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I'd also check to make sure you have the most recent updates: Keeping Photoshop Up-To-Date: http://adobe.ly/PS-Up-To-Date
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Also, try this. If you open Photoshop without any files, does it load normally? If you select the Text tool, does is it start to hang? (Taking a shot that maybe a bunk font was installed)
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TamaraF

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Thank you, yes Photoshop will open ok if I'm not opening a file. I did definitely notice that the Type tool was the first thing to start acting slow especially if I tried to move some Type around with Transform. A friend gave me some fonts the other day but I just downloaded them in Downloads. I haven't even looked at them , used them or added them to Font Book. It could be something about the fonts I've been using. It seems like it would be easier to do something about bad fonts first. Am I right or not? I don't have any 3rd party plug-ins. Thank you for your help.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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These are the troubleshooting documents that come to mind:

Troubleshoot fonts (Mac OS X): http://adobe.ly/TS-Font

Troubleshooting Fonts in Photoshop CS5: http://adobe.ly/TSFontCS5

Photoshop CS5 crashes or hangs when using the Type tool | Mac OS: http://bit.ly/9gWxOe