Photoshop CS 4 crashes on Lion 10.7.2/.3

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  • Updated 7 years ago
For some time yet, I experience PS chrashes. First I thought it were the newer time tracking tools I used, which check the frontmost window for logging. But only the oldest (from before the crashes started) is still running (Time Sink).
Then it appeared to be related to linked smart objects, that were placed on Dropbox (access problems?). I could not verify that, since it happened only some times when I saved such an included file and it was updated in the parent composition (via this great plugin: links panel ).
Recently PS started to crash even when no linked files were involved.
Since I have some neat little tools running, I'm have no Idea what I have to look for in the crash reports? How can I identify the problematic app/task/tool?

Since there seems to be a misinterpreted term in the crash report (profanity flag), I had to paste it at pastebin, sorry.
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fab1An

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Posted 7 years ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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First off, have you been submitting the crash reports with your email address? If not, then please do:

Submitting Crash Reports: http://adobe.ly/gNJWVY

I helped Mike Hale create that panel. I didn't think it was compatible with CS4 (at least the parts that I was involved with).

Couple of things:

Try turning off tabbed documents in Preferences>Interface...

Restart Photoshop and see if the problem goes away.

If not, try a bigger hammer and disable all the options under "Extension Panels" in Preferences>Plug-Ins...

Restart Photoshop and see if the problem goes away. (Note: this will disable the Links Panel and other extension panels, but it's a good way to determine of those things are causing the problems).

Looking at the crash report it does look like something is going wrong in that general area.
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fab1An

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Thanks for your fast response!

I'm pretty sure, I sent crash reports earlier with my work email address, but not every time. Will do that again more often.
I already work with tabs deactivated in PS, so that can't be the issue.
As for the plugins, well, I have no idea. I will deactivate them and have a look. The links panel should be CS4 compatible. There's a CS4 version and a CS5 version, if I remember correctly.

Again, thanks for the hint regarding the source of the problem. Can you tell me what to look for in crash reports? Is there a suspicious string/word/character combination, so I can maybe try more myself? How did you identify, that it probably has something to do with the plugins/extensions?
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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It's not plug-ins, but Extension Panels specifically.

In the thread that crashed I see calls to ExtendScript (the scripting language used to create panels/scripts), PlugPlug (which is more glue for extension panels), OWL (panel, document window creation/drawing) and AuthPlay (draws the UI for extension panels). None of it is specific enough to know exactly where things go boom.