Photoshop: CS6 Slow compared to CS5.1 with large files

  • 49
  • Problem
  • Updated 5 years ago
  • Solved
PS CS6 has a lot of enhancements and great features. it launches very fast, and the control is very responsive and smooth.

although i am experiencing some speed issues with very large files. compared to CS5.1, where i don't have any of these issues.

the files are PSBs, 9000x8000px, 80+layers, RGB, 8bit

i have the same performance settings for both, cs6 and cs5
i am working on MAC PRO, 16GB ram, SSD scratch, 2TB raid, Radeon HD 5770, Snow Leopard.

the main issues i have are:

- no refresh when i move the curve on adjustment layer. the refresh comes after i let go.
- jagged pan
- extremely slow moving of layers and layer groups, even if they are with smaller dimensions (800x400pix)

again, working with files with less layers or smaller dimensions is very fast.

thanks for your help and support!
m.
Photo of laden m

laden m

  • 191 Posts
  • 36 Reply Likes

Posted 8 years ago

  • 49
Photo of Ron King

Ron King

  • 8 Posts
  • 0 Reply Likes
Another piece of information: when I look at the file size in my Mac finder window, it says the file size is 1.97 GB, yet when I open the file, and look at the file size in the PS info panel on the bottom left of the window, it says the file size is 9.84GB. Why is there this difference? Would this cause the slowdown?

Including the text layers, this file has 370 layers.
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 852 Reply Likes
On disk, the file is compressed.
In memory, the document is not compressed.
The file size and document size in memory are only loosely correlated, and will never match.
Yes, if you have a lot of layers (especially layers with very little on them) - then that could be correct.

That document would only cause a slowdown if you didn't have enough RAM to hold it, but it sounds like you have plenty of RAM for it.
Photo of Geir Olav Lyngfjell

Geir Olav Lyngfjell

  • 4 Posts
  • 0 Reply Likes
Hi. I have a latest gen iMac with the following specs;

27" 3.4GHz Intel Core i7
RAM 20GB 1333MHz DDR 3
AMD Radeon HD 6970M 2048 MB
MAC OS X Lion 10.7.4
64 bit CS6 installed on SSD. Same SSD is selected as scratch disk.

Files are 36MP Nikon D800 RAW files. Use full screen in ACR.

Upgraded from CS 5.1 to CS 6 and see degraded performance when working in ACR. It quickly becomes very slow at painting in effects and panning / zooming is lagging to the point where it becomes intolerable.

Unsure if performance settings in photoshop affects ACR from Bridge, but settings are Cache Levels 5 and Cache Tile Size 1024K. Use Graphics Processor is checked.

Any help is appreciated.

Geir
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 852 Reply Likes
Please post a new topic about ACR slowdowns - that isn't related to the rest of Photoshop, and needs to be investigated by the ACR team.
Photo of Noel Carboni

Noel Carboni

  • 118 Posts
  • 11 Reply Likes
There's not one of those already? I know people have been complaining about it for some time over on the Adobe forums.

-Noel
Photo of Ed Shin

Ed Shin

  • 1 Post
  • 0 Reply Likes
First off, congratulations on your new release. Unfortunately, it seems that many of my PS CS5 files are taking a ridiculous amount of time to load in PS CS6. And once the file is open, it seems that many interactions like grabbing and panning with the hand tool is not quickly responsive and taking long. In PS CS5, opening and editing these files was quick and handled anything I did. I'm sure it's not my system resources because I'm running on a new MacBook Pro (OSX 10.7.3) with 8GB of memory.

I consider myself expert level in PS. My layers are 95% Paths and Shapes and 5% Rasters. I work with very large canvases.. anywhere from 2000 x 1000 to even up to 6000 x 2700. But even with my 6000 x 2700 file, CS5 did not have any problems with it. It was fast and responsive. But now it takes forever to open it and do basic things in CS6. I was expecting things to be even faster and more responsive in CS6 but that is not the case... with my files at least. Unfortunately CS6 is can't load fast and keep up with the shortcut keys and actions I want to do and it's becoming a hindrance to my workflow. Any updates or solutions to your product would be appreciated.

This reply was created from a merged topic originally titled
Slower file loading and peformance than PS CS5.
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 852 Reply Likes
You might want to reduce the tile size in Photoshop's preferences. With 8 Gig you might be a little tight, and reducing the tile size can reduce the memory pressure.
Photo of Suckaboo Brown

Suckaboo Brown

  • 11 Posts
  • 0 Reply Likes
same problems as most folks. crappy performance on a screaming fast system.

brand new macbook pro retina, SSD, 16gb ram...

opening web design mockups made in CS5, I find something as simple as nudging a group (containing text and a few vector shapes) requires a progress bar.

seriously? a progress bar?! to nudge?! no wonder i usually wait a freakin' year to upgrade to any new adobe products.
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 852 Reply Likes
Then you need to give more specific steps so we can see if other people can reproduce it, or we can help you figure out what is going on for your system.

The only slowdowns we've seen with layers are listed above, with workarounds.

Beyond that, we've seen corrupt fonts, third party plugins, and some external applications cause odd slowdowns.
Photo of Suckaboo Brown

Suckaboo Brown

  • 11 Posts
  • 0 Reply Likes
sorry for the smarm, i'm just really frustrated by this. i'm wasting lots of hours after spending a ton of cash to increase productivity.

can you tell me what specifically I should provide to assist?
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 852 Reply Likes
What else is slow?

How many layers are in this document that is slow nudging layers?

Have you done any additional troubleshooting? If so, what?

What OS version are you using?

Either you're seeing something that nobody else is seeing, or something is wrong with your system - and we need to narrow down what is going on.
Photo of Suckaboo Brown

Suckaboo Brown

  • 11 Posts
  • 0 Reply Likes
it's not just nudging that's slow, that was just the most obvious symptom since i have to watch a progress bar for 5-8 seconds just to move a group with 15 vector/text layers. Using the move tool on a group also requires waiting to see anything redraw. real time preview of resizing objects also seems slow.

about 150 layers, mostly vector/text or small raster images.

troubleshooting: tried the first suggestions in your post up top under known layer issues

OS X 10.7.4
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 852 Reply Likes
150 layers probably isn't one of the known problems - that's a relatively small file.

In your case you should probably try sampling the app while it's showing the progress bar, and email me the same file so I can see where the time is being spent. ( ccox [at] adobe [dot] com)
Photo of Suckaboo Brown

Suckaboo Brown

  • 11 Posts
  • 0 Reply Likes
here's someone else's example of the same thing. even though the post was in respons to beta, this is what loads of users are experiencing, including me

http://forums.adobe.com/message/4290563
Photo of Edward Bloor

Edward Bloor

  • 7 Posts
  • 0 Reply Likes
The workaround works but it makes working very difficult!
Photo of Suckaboo Brown

Suckaboo Brown

  • 11 Posts
  • 0 Reply Likes
yeah and i appreciate your attention to it, but the simple workaround of turning off thumbnails is a terrible band-aid. no mater how well-named and well-organized layers are, there's no substitute for seeing layer thumbnails when navigating documents.

unfortunately the far better work around is not using CS6, which is too bad because the improvements that work are quite nice.

anyway, Adam Jerugin at Adobe was able to reproduce the problem 5 months ago, as stated in his forum post linked above.
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 852 Reply Likes
It's just a temporary work around.
No, he was able to reproduce a shape layer issue, which was a different problem specific to shape layers (and was already fixed in the final release).
Photo of Suckaboo Brown

Suckaboo Brown

  • 11 Posts
  • 0 Reply Likes
the user in that post shot 2 videos of the same problem: serious lag when moving groups. only difference is that users workaround was hiding the layers palette altogether (same as disabling thumbnail preview). it was never specific to shape layers. same problem. same workaround.
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 852 Reply Likes
I fixed the bug related to shape layers. It had a different cause.
Photo of Suckaboo Brown

Suckaboo Brown

  • 11 Posts
  • 0 Reply Likes
if it helps you folks troubleshoot, i have noticed that setting the thumbnail contents to "Entire Document" causes less drag than "Layer Bounds"
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 852 Reply Likes
Yes, that reduces the work in generating the thumbnails, and matches the default behavior in previous versions of Photoshop.
But it's still slower than it should be in CS6, which is why we recommend the workaround of turning off the layer thumbnails (which avoids all the work).
Photo of glenn lock

glenn lock

  • 1 Post
  • 0 Reply Likes
With all of this angst and obvious challenge - you would think that Adobe would either offer one of their specialists to do a screen share with people experiencing these issues to investigate themselves, or even have some computers shipped to them to demonstrate the issue and get it resolved. This issue is challenging my marriage when work isn't getting completed and tempers are flaring!
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 852 Reply Likes
We have. We've gone to visit people, we've brought people and their machines into the office, we've done dozens of connect sessions.

So far it's either the 2 known causes above, or some external factor (third party plugin, bad font, bad antivirus, old video driver, etc.).

If you have something that is not solved by the workarounds above, we need a LOT more information to reproduce the problem.
Photo of Edward Bloor

Edward Bloor

  • 7 Posts
  • 0 Reply Likes
While I was looking around for causes of this problem I saw someone on a forum had written how it was related to us Mac users having poorly written graphics card drivers and this guy was going on about how rock solid his PC Photoshop is.

I find this incredibly frustrating because once upon a time Mac users really were in a minority but now Macs have increased in popularity and market share - (plus wasn't the whole point of OS X that it was a very robust, stable operating system?) - shouldn't the graphics card drivers for Macs be just as good as for PCs?
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 852 Reply Likes
You'll have to ask Apple why the drivers are in such a bad state on MacOS, why they are not updated nearly as frequently as on Windows, and why Apple takes years to distribute the bug fixes they received from the GPU makers.
Photo of Suckaboo Brown

Suckaboo Brown

  • 11 Posts
  • 0 Reply Likes
You guys are champs for enduring all the slack. if your software wasn't generally so fantastic you wouldn't have such high expectations to keep up with!

it's frustrating when project planning, especially on projects that last months or over a year, sometimes you have to make a software upgrade mid project, and that's when getting off the rails costs money. thanks thogh. hopefully y'all will have this remedied soon.
Photo of Ron King

Ron King

  • 8 Posts
  • 0 Reply Likes
Hi, Chris,

I previously posted (Ron King 14 days ago) with how agonizing the switch to CS6 has been. I have all the latest Mac hardware (MacPro 12 core w 64 GB ram, SSD drive for the apps, and the nVidia Quadro 4000 for Mac).

I have no 3rd party plugins, I've got Suitcase Fusion 4 and have turned off almost all my fonts, and a virus scan is run routinely. I have optimized the settings by following Adobe's directions, and have instituted your workarounds, and I typically have only bridge, pages, and numbers running at the same time, but none of it has helped how agonizingly slow CS6 is.

My file sizes are often ~13,000 px x 11,000 px and high resolution @14GB, and I am not doing any 3D (just adding layers and simple graphics/colors and text on each layer), but as I said, scrolling is hesitant, slow, and sometimes impossible; switching from layer to layer takes 8+ seconds; switching tools won't hold the new selection, and keeps popping back to the old tool 4-5 times; saving takes up to 6 minutes, zooming in/out is delayed, etc etc etc, all EXTREMELY distressing and disappointing.

I would be glad to do a screen share with one of your staff, or would welcome a visit if someone is in the area, as during any single day, the slow pace costs me several hours of precious, billable time.
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 852 Reply Likes
Where are you located?

What you're describing sounds either like a font problem (and Suitcase has caused more than a few), or a system level driver problem (most likely video driver).
Photo of Ron King

Ron King

  • 8 Posts
  • 0 Reply Likes
our company is in Concord, NH. We have 3 who use PS on big screens
Photo of Ron King

Ron King

  • 8 Posts
  • 0 Reply Likes
If Apple's Font manager is better, I can use that, unless you have better recommendation. Can I replace a system level driver?
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 852 Reply Likes
Until we can figure out where the time is going, I don't know.

And I don't have anyone near you, so we'll have to see how QE wants to handle this.

In the meantime, you could try sampling the application via the Activity Monitor while switching layers and seeing the slowdown. That might give some clue what is taking up time. The sample report will be kind of long, so it would be best to send it to me directly instead of posting it here. ccox (at) adobe [dot] com
Photo of Ronnie Shaw

Ronnie Shaw

  • 5 Posts
  • 0 Reply Likes
I have an AMD FX-8150 overclocked to 4.5Ghz, Fluid Cooled with 8 Gb of DDR-1333.. I am working on a document that has 39 layers. Just a simple menu. If I try to adjust anything, it is very slow to redraw. In CS5.1, I never had this problem. I just upgraded to CS6 and the same files that I never had a problem with are giving me S L O W responses. If I grab a layer to rotate it, It will take several seconds for the screen to update to where my cursor is, as one example.

I can turn off the GPU Processing and reduce the Cache level to 1 or 2, and I can then drag the outline of the box without to much of an issue, and the text will then redraw fairly quickly once I stop.

So, is this a GPU problem? So many people are having issues, and most have different graphics cards. I am not even really working on big documents, and this computer flies with anything else.

Windows 7 Ultimate 64 Bit
AMD FX 8150 Overclocked to 4.5Ghz
8 gb DDR3-1333 Memory
Nvidia GT430 with 1gb GDDR3

Not the top of the line in Graphics cards and not maxed out in memory, but this system screemed in CS5.1. Never an issue until now.

So, is it my computer or something that has been changed in CS6? I will go with something has been changed in CS6.

To the people that like to come on and tell us how well your computer works... Camtasia is a great screen recorder. Show me. I will do the same if I must.

Thanks for any help - fixes - patches - updates - or lip service - in advance.
Photo of Keith Avery

Keith Avery

  • 5 Posts
  • 0 Reply Likes
Yes, it's getting tiring to see the same response 'must be your cpu' .. when it's so clearly not the cpu. I've tried the same files on 4 cpus and cs6 drops to it's knees. CS1 performs better. It's a shame, I really like the new 'flatten fx' option
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 852 Reply Likes
We can't account for all the possible hardware, driver versions, or other applications out there. Some conflicts are bound to happen. And some of the driver bugs were shipped AFTER Photoshop shipped.

Not all problems are due to the drivers, but yours sounds exactly like drawing is the slowdown, and that the problem you are seeing is directly related to your GPU or drivers.

Photoshop CS6 uses more of the GPU than CS5 did. It will find new bugs in the GPU drivers that CS5 never encountered. Yes, it can benefit from a stronger GPU, but does not require one.

Most of the slowdown reports, as seen above, are about layer movement, or font conflicts -- those have known causes. We're still trying to track down the unknown causes, but have to eliminate the known problems first.

For the vast majority of people, Photoshop CS6 is working faster and better than CS5. But a small number are seeing real slowdowns -- and a larger number are seeing problems due to out of date drivers, conflicts with other software (font managers, anti-virus), corrupt fonts, etc.
Photo of Noel Carboni

Noel Carboni

  • 118 Posts
  • 11 Reply Likes
Ronnie, you have to trust the fact that there are those who are not seeing Photoshop run appreciably slower or less stably than its predecessor. I'm not saying it's not an issue with the Photoshop code, but it's not a case of the Emperor's new clothes; it really does run right for some folks - I'm one.

Chris, I got a response back from ATI that they could not reproduce a Photoshop problem with ATI Catalyst 12.8. I know I have seen a problem introduced by it, with crashes easily reproduced, and that goes away again when I revert back to 12.6. Have you seen problems yourself as well with 12.8 or have you just been going on what I posted on the other forum?

-Noel
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 852 Reply Likes
Well continue to work with ATI directly on the driver issues. (And I think Noel from the user forums is sending them a nastygram(TM)).
Photo of Noel Carboni

Noel Carboni

  • 118 Posts
  • 11 Reply Likes
Just FYI, I did actually hear back from ATI.

Their advice is that if you're having possible driver problems with the latest release (Catalyst 12.8 at this moment) is to FULLY uninstall, remove, expunge, delete, wipe, erase, and nuke with prejudice all remnants of their older version driver, reverting your system back to default drivers, reboot, THEN install the new Catalyst release. I did this and found several problems to be solved.

-Noel
Photo of Ronnie Shaw

Ronnie Shaw

  • 5 Posts
  • 0 Reply Likes
PROBLEM MAY BE SOLVED:

OK... After reading everything that everyone has had to say, I played around with things and I made this video. The issue that I am having may be related to a font. This font is called handprinting and it is a True Type Font. I really do not know why or how it could or would cause a problem, but I opened two documents in this video, both with 40 layers - one with and one without the font... and the one without the font has NO lagging issues.

Watch the video all the way through and tell me what you think...

Youtube: http://youtu.be/dV_euworDmg
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 852 Reply Likes
If you think it's that font, send me a copy of that font file and document, and we'll dissect em. ccox (at) adobe (dot) com.
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 852 Reply Likes
WOW, I haven't seen it that slow, even with bad fonts.

I bet you have font previews enabled...
(they can spin in the background, retrying some corrupt fonts)

Hmm, do you have any font management programs running?

Our QE might want to see if we can profile the app in the bad state.
Photo of Ronnie Shaw

Ronnie Shaw

  • 5 Posts
  • 0 Reply Likes
Nope... No font management running. And as you can see from the video, the only difference in the two files is the font. I will send you the font and see if you can find something wrong in it.

Now, How do I disable Font Preview?

What I will do is make a second video, and I will disable font preview and then remove the font all together and see what happens. At least this way, I can document it for you and maybe move forward with figuring out what some of the issues are. Now, this seems to be the problem for me. Don't know what it may be for Mac users... however, as you can see, something that I thought for sure was a Photoshop problem appears to be a font problem. I will do this later today when I have an extra moment.
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 852 Reply Likes
In the Type menu, Font Preview Size -> None

And there still is some problem in that Photoshop or the OS are spinning on that font instead of just rejecting it as bad/corrupt. We'll have to reproduce the behavior to figure out why that's happening.
Photo of Kevin Bush

Kevin Bush

  • 11 Posts
  • 0 Reply Likes
Can we get an update on the fixes for the "known" issues affecting CS6? Like the layer thumbnails?

CS6 was released on May 13......that's over 3 months ago. I thought with Creative Cloud Adobe was going to be more active in patching and adding to the products.

I find it ridiculous that not even a minor point release has happened in over 3 months to the flagship product!

Seriously starting to lose faith in Adobe.......they are moving far too slow. You are getting my money every month and I expect frequent updates to address known issues.

-Kevin
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 852 Reply Likes
No update I can share with you yet.

But remember that MacOS 10.8 came out recently, and Win8 RTM, and we might have other things to deal with that hold up a dot release.
Photo of mac computer

mac computer

  • 4 Posts
  • 0 Reply Likes
Like a majority of photoshop users I am acquainted with, I was increadibly disappointed in the immediately perceivable speed issues upon 1st launching .psd CS6.

I use two machines regularly, my 2.2 desktop with 16mb ram, new Nvidia card (machine is about 5ry old, blah blah) and my late 2011 17" Macbook Pro, 16mb ram etc.

Desktop imo has always seemed faster than the laptop, and is much preferable for image editing on etc. for me due to the set up. A typical day has me swapping between the desktop and the laptop while working on the same files quite regularly.

I remember working in .psd 5 on the desktop then reopening the same file in .psd 6 after it had been recently installed.. The most notable issue for me in .psd 6 upon the desktop is moving folders with layers – the machine just lags out, I spend so much time watching the pin wheel. One the laptop this is not an issue, it is institaneous much like .psd 5 was on the desktop.

So from following the threads and from my own experiences using the new .psd 6 – is it a given or thought that .psd 6 only works well on the Mac platform with newer CPUs and not to be recommended upgrading to for older machines?

This is just very frustrating...

thx
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 852 Reply Likes
Please see the official response at the top of the topic.
Photo of David Henao

David Henao

  • 3 Posts
  • 1 Reply Like
Fixed all my CS6 problem and Mountain Lion performance.
What i did? uninstall cs6 and back to cs 5.5.
Even my mac runs smooth, try it, you wont regret it.

Don ́t know what Cs6 did to my mac but it was so sloooooow, with any kind of files.
Now it runs perfect with the cs5.5.

Maybe ill try cs6.1 in the future or something much stable.
Photo of Noel Carboni

Noel Carboni

  • 118 Posts
  • 11 Reply Likes
All you folks who have experienced performance problems should ensure you get the 13.0.1 update as soon as possible.

Choose Help - Updates in Photoshop if you haven't already been notified of the update.

Or visit one of these links:

Macintosh: http://www.adobe.com/support/download...

Windows: http://www.adobe.com/support/download...

Good luck - I hope the problems are all fixed for you!

-Noel
Photo of Noel Carboni

Noel Carboni

  • 118 Posts
  • 11 Reply Likes
I've just tested laden m's "dots" image with 13.0.1 and now I find I can move the dots around with a visibly higher frame rate than with Photoshop CS5 on the same PC workstation (I'd say maybe 6 FPS vs. 4), where the speed with 13.0.0 was about the same as CS5 or maybe a hair slower before. Certainly something has been done to make the operation more efficient.

-Noel
Photo of Ron King

Ron King

  • 8 Posts
  • 0 Reply Likes
i just tried the update for mac CS6 extended. It wouldn't update: gave me an error:Adobe Extension Manager CS6 Update
Installation failed. Error Code: U44M1P7
Photo of Anton Borzov

Anton Borzov

  • 5 Posts
  • 0 Reply Likes
Nudge is still painfully slow with thumbnails on in layers pallete even after 13.0.1 update.

MacOS 10.8
MacbookAir i7

https://twitter.com/eskalationdk/stat...
Photo of Edward Bloor

Edward Bloor

  • 7 Posts
  • 0 Reply Likes
Same here! Still experiencing jerky thumbnails.

Having said that, the update has fixed the layer dragging problem for me, which is fantastic.
Photo of Anton Borzov

Anton Borzov

  • 5 Posts
  • 0 Reply Likes
layers dragging is better, but when you release them after dragging it's still several seconds of wait.
Photo of laden m

laden m

  • 191 Posts
  • 36 Reply Likes
i just updated PS to 13.0.1 and made some tests.
sadly i can see only very slight improvement.
dragging groups and layers is better but not as responsive as i'm used to it.
as example dragging the white dots from my test doc is better but the strange thing is that after i move them and let go i get a progress bar right after that???? why?
ok, i could live with this on this large document.

another thing! i was just working on a very small file (300mb).
after working a while on it, PS became extremely non-responsive and slow?
especially painting with a simple circle brush.

curves adjustment i working great now, i don't know if you done something there but this is even better than in cs5.
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 852 Reply Likes
Layers palette off? Do you mean you just closed the layers palette? Or that you changed the layers palette settings to not show thumbnails?
Photo of Anton Borzov

Anton Borzov

  • 5 Posts
  • 0 Reply Likes
Both these methods work: Hiding layers palette and changing the layers palette to no thumbs option.
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 852 Reply Likes
OK, nudging is something we know about, and I'm testing a fix for.
Photo of laden m

laden m

  • 191 Posts
  • 36 Reply Likes
this was misunderstanding:
i get the progress bar on the large (white dots) document, right after i finish moving the dots. moving speed is ok for me and comparable with cs 5.1, but why the progress bar after the movement is finished? i don't see the point?
Photo of laden m

laden m

  • 191 Posts
  • 36 Reply Likes
regarding the other slowness complain i had.
please ignore it, i discovered the same issues with 5.1 too.
i have very sluggish brush when painting over a bunch of layer effects.
bit this is another topic.
Photo of ar lighet

ar lighet

  • 2 Posts
  • 0 Reply Likes
I'm having slow issues with photoshop 6 as well. I'm a professional photoshop user since 1993, work on 10-15gb files with 100+ layers. I use a MacPro 2x2.26ghz quad core intel xeon. 32GB Ram. Just did a clean install of lion onto an 500gb SSD hard drive. All my files are SATA connected with a 6TB Raid 0. Nothing except for photoshop, bridge and Capture one is installed on this machine. I experience delays on all fronts. even trying to silhouette a 279mb 2 layer file is painfully slow today.

I've disabled graphics processor
Memory usage is set to 70% (21772mb)
cache levels 4
cache tile size 1024
automatically save recovery information every 10 minutes (how much does this slow the system down?
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 852 Reply Likes
First, make sure you have the 13.0.1 update installed.

Then, if that doesn't solve it, you need to provide a lot more specific information about what exactly is slow, and what troubleshooting you've done on your system to identify the cause of the slowdown.
Photo of ar lighet

ar lighet

  • 2 Posts
  • 0 Reply Likes
Where can I download this update? My photoshop computer doesn't have internet connection. I only have wireless internet and it doesn't have a wireless card.
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 852 Reply Likes
Download it from Adobe.com
Photo of Ron King

Ron King

  • 8 Posts
  • 0 Reply Likes
Hi, Chris,

A couple of weeks ago, I posted a note on this board saying that I downloaded the update but that it would not install and asked that I call someone at Adobe.

Do you have any advice as to why I was not able to install this upgrade?
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 852 Reply Likes
No idea offhand, you haven't provided any information about why the update won't install. But if you moved or deleted application files, that might prevent the update from installing. You need to contact Customer Support, and give them information about the exact error you're getting from the updater.
Photo of lloyd none

lloyd none

  • 17 Posts
  • 8 Reply Likes
Hello Adobe,

I too have the slow down issues, changing my prefs to tall and fat did the trick! back in cs5.5 i changed them but couldn't remember to what. once I changed them in cs6 things seem to run fine! (not the same but a lot better!)

another thing i tried was 100% ram, that too sorted the problem, but that's probably not the best thing to do :O
Photo of Anton Borzov

Anton Borzov

  • 5 Posts
  • 0 Reply Likes
Hello Chris,
Any ideas on when the sluggishness in nudging is going to be fixed?
Photo of Blaine Dickman

Blaine Dickman

  • 16 Posts
  • 0 Reply Likes
Ditto. Also I'm seeing some things that suggest that part of the problem is due to Adobe and NVidia not coming together better. I use other software that forces me to keep up with the latest drivers, but it seems PS CS6 Extended is faster and smoother with old drivers. Things like the circle around the eraser brush no longer showing (since PS CS 3 Extended actually, still happens in 3 which I use at my office). I'm no tech but seems to be related to drivers.

I can't switch to any other brand than NVidia and who would want to anyway.

Is this sluggishness happening mainly to those using NVidia Drivers?
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 852 Reply Likes
We are working closely with all the GPU vendors to make sure their drivers continue to improve. But we don't control their code, testing, or release schedules.

Yes, the multiple cursor problem was an NVidia driver bug (fixed ages ago now).

We have identified the cause of some of the problems discussed here (layers palette drawing, snap to layer bounds, etc.), and could not reproduce some of the other problems (which are likely due to something system specific).
Photo of Blaine Dickman

Blaine Dickman

  • 16 Posts
  • 0 Reply Likes
Why is it with both PS CS 3 and 6 Extended, the circle around the brush works for while and then just dissapears until I reboot? It can't be system specific. I'm using version 3 on a Vista machine at work with GeForce GPU and it happens there. I'm using 6 at home on a Windows 7 machine with a GeForce GPU. The GPU is the only thing the two have in common and even they are different generations of GeForce but use the same drivers

I see the relationship between Adobe and NVidia as equal. Both hold equal responsibility to make sure that as they do releases and updates they merge nicely. I only use official releases and never use beta drivers.

Where it troubles me is with the eraser and it happens almost everytime I'm working on a project. The circle around the target simply disappears and I can't tell the size without having to check it other ways than visually and I can no longer use the brackets to control size. Also how do I do precise erasing around edges if I can't see it. So I take the five minutes or so to reboot only to see it dissapear again before long.

I can't complain though unless I also applaud PS. As it evolved over the years all I can say is bravo and it's the most stable and reliable of any graphics or 3D software I use. Kudos to Adobe for that. Brilliant bit off software.
Photo of Blaine Dickman

Blaine Dickman

  • 16 Posts
  • 0 Reply Likes
...and thank you for responding. :)
Photo of Blaine Dickman

Blaine Dickman

  • 16 Posts
  • 0 Reply Likes
Just occured to me. Could a Wacom driver be involved with the odd issue I mentioned? Perhaps I need to experiment with that?
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 852 Reply Likes
...because your video driver has a bug, and the driver gets reset when you reboot. Again, this was something we saw in older drivers, but it was fixed quite a while ago. Please try updating your video card driver (and follow the directions so you don't end up with bits of the old driver left around).