Photoshop CS6: Oil Paint Error - related to Nik Collection?

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  • Updated 4 years ago
  • (Edited)
Someone on our Belgian digital photography forum made me aware that there were issues with the Oil Paint filter in CS6, and that they would be related to the presence of Nik Collection. As I also use CS6 (13.0.6 x64) on a late 2012 iMac 3.4GHz i7 running OSX 10.8.5, and have Nik Collection installed, I decided to try out and indeed: same error and "processing of the image will be disabled".
I find other occurrences of a similar error on the Web, and also here on the fora, and they seem related to the graphics card. However, my iMac being quite recent and the graphics card (NVIDIA GeForce GTX 675MX 1024 MB) apparently supported, I cannot find how to fix this issue.
The person on the digital photography board solved it by uninstalling (the trial version of) Nik Collection, but as I rely on Nik for my daily work, I am hesitant to do so.
We also have a MacBookPro (with an older graphics card - Geforce 9400M) running OSX 10.6.8, CS6 and Nik Software (an older version of what is now called Nik Collection), and there the Oil Paint filter gives no error messages.
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Les Cornwell

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Posted 4 years ago

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Chris Cox

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Nik did have a recent update that broke GPU functionality. Try disabling the Nik plugins and running the Oil Paint filter.

Also, contact Nik / Google for updates to their plugins.
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Les Cornwell

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Thanks, Chris, this may well be the case. As reported in my first post, the error disappeared after deinstalling (the trial version of) Nik Collection. However, as I need Nik for my daily work, I would rather go without Photoshop's Oil Paint Filter than without Nik. But you made an excellent suggestion: I will contact Nik/Google and try to find out whether they are aware of the issue.
PS: I will also have to find out whether there is an easy way to temporarily disable Nik Collection, should I need to make use of the Oil Paint filter.
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Chris Cox

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Just change the name of the Nik folder to start with ~ to prevent them from being loaded.
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Les Cornwell

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Thanks, Chris, I'll give that a try. In contrast to previous versions, though, Nik Collection does not appear in Photoshop's plugins, but as an independent folder in my Applications folder. I will let you know, though, whether your suggestion worked. I have meanwhile contacted Google support as well.
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Les Cornwell

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Photoshop CS6 must be getting Nik Collection from some place else, because renaming the NC folder in my Applications folder, did not prevent the filters from loading. I'll continue looking (Library, Application Support....)
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Les Cornwell

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OK. Found out I can simply disable plugins by starting up PS with the Shift-key depressed (hey, why didn't I know this!).
Any way: with disabled plugins (including Google/Nik Collection), the PS Oil Paint Filter works as designed. Of course, I will await reply from Google Support, but this is a workable solution for me.
Thanks!
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Les Cornwell

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For the record: I am using the full (paid) edition of Nik Collection (v.1.105), not any trial version (like my correspondent on the digital photography forum)
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Les Cornwell

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Thanks, Jeffrey, but I'm afraid I will have to await a reply from Google/Nik, unless I can find a download link. The page proudly states "All updates will be installed to the computer automatically."
Never happened, nor would I like something like an automatic update. I don't know how they could manage any way. Even the Adobe updates notify the user before installing anything.
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Les Cornwell

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OK, two things.
Since Google/Nik sent me a new version (1.109), I uninstalled v.1.105 that was on my Mac. I took advantage of this to check whether Photoshop's Oil Paint Filter works in the absence of Nik Collection. It does.
Then I installed v.1.109 and tried again. Nope, the Oil Paint Filter cannot be used; I get the same error as given in my first post.
Google/Nik Support has been notified.
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Les Cornwell

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Meanwhile there has been contact between Google/Nik support and myself. Upon a suggestion made by a Google engineer, I changed the Region of my iMac from Belgium (where I live) to United States. This did not affect the language of my OS (which is Dutch), but did cure the problem of the Oil Paint filter not working.
So it looks like Google Support is onto something.
As I don't really know what this 'Region' thing does exactly, I have changed it back to Belgium and will further investigate this on a Mac forum. As regards the conflict between Nik Collection and Photoshop's Oil Paint filter, I will use the workaround suggested above: whenever I need the Oil Paint filter, I will relaunch Photoshop with the shift key depressed.
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Kimmo Siltanen

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This reply was created from a merged topic originally titled
Photoshop: Oil Paint not working (Mac 10.8.5, PS 13.0.6).


Oil Paint does not work. I fixed the preferences folder, such as advising you on facebook. I have the latest update CS6 13.0.6. Could I please get help at this time, please??? Oh, and the operating system is OS X 10.8.5 and the GPU is also okay ... so help please. The issue can be a little deeper because I've been using Photoshop for over 15 years.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Sounds like you need to either disable the Nik plug-ins, change the Region of my iMac from your current country to United States, or wait for an update from Google/Nik.
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Les Cornwell

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Awaiting a non-conflicting Nik Collection package, there are several ways to deal with this problem. I have meanwhile found out that there are more conflicts than just the unavailability of the Oil Paint filter. For instance, if you make a crop on the RAW image, either in Adobe Camera Raw (between Bridge and Photoshop), this crop will not transfer to Photoshop. And then of course the non-working Oil Paint Filter...
To temporarily disable ALL plugins (for instance, if you want to transfer a cropped RAW image to Photoshop, of to make use of the Oil Paint filter), launch Photoshop with the shift-key depressed. Attention: none of your external plugins will work, until you relaunch Photoshop without the shift-key.
I have meanwhile solved my issues between RAW, Photoshop, and Nik, by setting the language of my OS to English. Previously, I was using OSX in Dutch version on my Mac. This is even better than changing the region. I was rather hesitant to only change the region, as I do not know exactly what is controlled by this parameter.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Hey guys,

Looks like Nik did an update to version 1.111 on February 26th:

https://support.google.com/nikcollect...

Please update your plugins and let me know if this update solves your issue.

After you update, you can confirm the version you have installed by launching Photoshop:

On Mac: Select Photoshop>About Plug-in>(Select the Plug-in name)...

On Windows: Select Help>About Plug-in>(Select the Plug-in name)...
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Kimmo Siltanen

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Hello! Now it would seem to work in photoshop. I will come back if something new emerges. Thanks for your help.
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Les Cornwell

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Thanks for notifying, Jeffrey. As I explained in the post above yours, I had solved the issue for myself by setting the language of my OS (meanwhile I have upgraded to OSX 10.9.2) to English instead of the Dutch we speak in N.Belgium. I had seen the Nik update (because I was checking whether that now occurred automatically as stated on the Google site - previously this had never been the case), but I had not yet switched back the OS language from English to Dutch.
So now I switched back to Dutch, opened a file through Bridge CS6 in Camera Raw (8.3.0.141), made some adjustments and then further opened in Photoshop CS6, and went straight to the Oil Paint filter.
Bingo! Oil Paint filter can now be used without giving the error that I described in the opening post of this topic.
All is now well again between Photoshop, Nik Collection (Google) and the Dutch language!