Photoshop CS6 minimize to maximize does not redraw when canvas window is placed on a different monitor

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  • Updated 6 years ago
I have a 3 screen machine. The main monitor is a Dell U3011 @ 2560x1600 (I'm thinking a resolution size issue if you see attached image). I have two NVidia GeForce 550ti cards configured with SLI. I have enabled the highest offloading in CS6 to the GPU available.

I have CS6 open on my right monitor. I drag a canvas tab to the center monitor for editing the content and maximize it. When I minimize and then restore the canvas it is not correctly redrawn on the screen. I must then restore and then maximize again to get the canvas to redraw.

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Brian Rogers

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Posted 6 years ago

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Chris Cox

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Did you install the Photoshop 13.0.1 update?

And have you updated your video card drivers from NVidia's website?
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Brian Rogers

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Hey Chris,

Thank you so much for your timely response. I am fully up-to-date with all the latest drivers/bios. I have pasted pieces of the CS System Info content below.

Thanks!

Adobe Photoshop Version: 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:10, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 3425 MHz
Built-in memory: 16366 MB
Free memory: 12828 MB
Memory available to Photoshop: 14717 MB
Memory used by Photoshop: 63 %
Image tile size: 128K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
OpenGL Allow Old GPUs: Not Detected.
Video Card Vendor: NVIDIA Corporation
Video Card Renderer: GeForce GTX 550 Ti/PCIe/SSE2
Display: 3
Display Bounds:= top: 400, left: -1920, bottom: 1600, right: 0
Display: 2
Display Bounds:= top: 400, left: 2560, bottom: 1600, right: 4480
Display: 1
Display Bounds:= top: 0, left: 0, bottom: 1600, right: 2560
Video Card Number: 2
Video Card: NVIDIA GeForce GTX 550 Ti
OpenCL Unavailable
Driver Version: 9.18.13.623
Driver Date: 20120830000000.000000-000
Video Card Driver: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Video Mode: 1920 x 1200 x 4294967296 colors
Video Card Caption: NVIDIA GeForce GTX 550 Ti
Video Card Memory: 1024 MB
Video Rect Texture Size: 16384
Video Card Number: 1
Video Card: NVIDIA GeForce GTX 550 Ti
OpenCL Unavailable
Driver Version: 9.18.13.623
Driver Date: 20120830000000.000000-000
Video Card Driver: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Video Mode: 2560 x 1600 x 4294967296 colors
Video Card Caption: NVIDIA GeForce GTX 550 Ti
Video Card Memory: 1024 MB
Video Rect Texture Size: 16384
Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\
Photoshop scratch has async I/O enabled
Scratch volume(s):
C:\, 698.5G, 598.5G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins\
Additional Plug-ins folder: not set

Installed components:
adbeape.dll Adobe APE 2012/01/25-10:04:55 66.1025012 66.1025012
AdobeLinguistic.dll Adobe Linguisitc Library 6.0.0
AdobeOwl.dll Adobe Owl 2012/06/26-12:17:19 4.0.95 66.510504
AdobePDFL.dll PDFL 2011/12/12-16:12:37 66.419471 66.419471
AdobePIP.dll Adobe Product Improvement Program 6.0.0.1654
AdobeXMP.dll Adobe XMP Core 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPFiles.dll Adobe XMP Files 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPScript.dll Adobe XMP Script 2012/02/06-14:56:27 66.145661 66.145661
adobe_caps.dll Adobe CAPS 6,0,29,0
ahclient.dll AdobeHelp Dynamic Link Library 1,7,0,56
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CS6 CS6
Plugin.dll Adobe Photoshop CS6 CS6
PlugPlug.dll Adobe(R) CSXS PlugPlug Standard Dll (64 bit) 3.0.0.383
PSArt.dll Adobe Photoshop CS6 CS6
PSViews.dll Adobe Photoshop CS6 CS6
updaternotifications.dll Adobe Updater Notifications Library 6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 6.0.0.24