Photoshop CS6 Extended 13.1 update 3D problem?

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  • Updated 5 years ago
Does anyone else have a problem working in 3D with the new 13.1 update?
Objects have turned blue instead of the default grey and rendering has become a real issue. Ray tracer doesn't have the blue grids anymore just a big marquee around the complete section. 3D objects turn black in some instances when rendering also. Have checked I have the up to date drivers for graphics card etc.
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Neil Dickens

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  • frustrated

Posted 6 years ago

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Chris Cox

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Which OS version?
What GPU?
Is the GPU driver up to date?
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D K

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Hi Chris, was searching around the web about this problem which brought me here. I started using Photoshop CS6 Extended v13.0 last fall (September/October). I created a PSD with real 3D extruded text. I included a screensnap of my file with the Preferences panel open and you can see my extruded 3D text and all of my layers. My computer system is a Gateway SX-2800 running Win7, fully stock except for some extra RAM I added. The graphics processor, as reported by PS, is an Intel G45/G43 Express Chipset. After upgrading to v13.1 a few months ago, I can no longer create 3D extruded text because the software update includes a hardware check that determines my graphics card is not good enough for 3D. Well, it was able to do what I was doing last fall and I need to do more! I'm figuring a rollback to v13.0 should get me back to the full functionality I used to have. How do I go about downloading that version? Thanks for your assistance.

- Dave

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Chris Cox

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The intel chipsets are underpowered. The Help -> System Info log might tell you more about why they are disabled (crashes, lack of VRAM, older GL version, etc.)
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D K

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I understand that my onboard graphics kinda suck, no argument there. But it worked well enough for what I need to do. Then the PS update took the functionality away. So I can't do what I want to do because of the software, not the hardware. If I would have known that at the time I never would have loaded the "upgrade". How can I rollback the software update, or reload the 13.0 package, until I can upgrade my hardware (Q4 2013 at the earliest)??? I just want to do what I did before.

Thanks,
- D
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Chris Cox

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Rolling back will just give you the old bugs.
We need to see why your video card is disabled, then figure out what can be done about it. Most of the time just updating the driver solves the issue. But if the video card doesn't have enough VRAM, then nothing will make it work (and it was disabled with too little VRAM because the drivers kept crashing).