Photoshop CS6 crashing and not functioning properly, restarting fixes problems.

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  • Updated 6 years ago
Today I was using Photoshop CS6 and ran into a number of problems in the computer lab. #1. The paint pucket did not work at all on one computer I was working on. Tried to do the same thing by clicking a to fill with the forground color and it worked on another computer. When we quit and reopened Photoshop, the paint bucket worked again.

#2. Photoshop also froze today when we were working on selection tools. It was not allowing you to make a copy of a selection. I closed, restarted Photoshop CS6 and then reopened and it worked again.

Adobe needs to fix a lot of bugs I have seen in the school computer labs on multiple computers.
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Jeffrey Tome

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  • worried Adobe did not beta test enough and pushed it out with bugs.

Posted 6 years ago

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Chris Cox

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Did you install the 13.0.1 update?

What OS version are you using?

What troubleshooting have you tried?
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Jeffrey Tome

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I am a computer graphics teacher and teach Adobe software at 4 different colleges in Manhattan. This particular problem happened yesterday at Baruch College. The computer lab techs install the software on the computer labs before the semester starts and college students use the software in class.

I do not have any say in installing the software or any updates as the lab techs do this before the semester starts and image all the drives so they are identical in every way typically not doing any software updates.

If this is a problem with the software, then about 100+ computers in the labs are not working properly.

I also work at Touro College in Manhattan/Brooklyn and their CS6 software constantly says their software is running as a trial when they purchased the software.

This is why it is very important for Adobe to test its software before releasing it to the public.
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Chris Cox

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Adobe does test the software, extensively.

But you provided no useful information to help isolate the cause of the crashes you are seeing, and did not answer any of my questions.
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Jeffrey Tome

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Did you install the 13.0.1 update?

What OS version are you using?

What troubleshooting have you tried?

#1. I can not install any updates to the Adobe software as I am not a computer administrator. I only teach the software in the computer labs.

#2. I believe the school is using Adobe CS6 Design Premimum.

#3. Trouble shooting wise, while I was teaching Photoshop in the class initially Photoshop was working perfectly. I had the students run the 64 bit version of Photoshop as all the computers are running Windows 7 on Dell computers. As the 3 hour class went on, some copies of Photoshop CS6 began to ether freeze or the tools did not work as they should. On 3 computers I noticed that the paint bucket was not working at all when you selected a forground color and clicked inside a layer. What I did was told the student to close out of Photoshop CS6 and reopen it. When they did this, Photoshop worked properly again.
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Chris Cox

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1) Get the admin to install the update if they haven't already

2) Which OS (Operating System) version are you using?

What you're describing could be something fixed in the dot releases, a conflict with another application, a conflict with a third party plugin, or something as of yet unknown.
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Jeffrey Tome

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So far from working with CS6 less than a week, I have found bugs in Photoshop and Dreamweaver.