Photoshop: CS6 crashes when I save the file (Vista 32-bit)

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  • Updated 5 years ago
  • (Edited)
Photoshop CS6 crashes almost every time I try to save a file. I work with large files (300-400 MB) with several layers. I have deleted temporary files on the harddrive, and always saves the PS-files on an external harddrive (1TB).
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Mari Johansen

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Posted 5 years ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Hi Mari,

What OS/version are you working on? Is PS and the OS up-to-date? http://adobe.ly/PS-Up-To-Date
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Mari Johansen

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Thank you! I am updating Photoshop as I write now, I checked it and I don't think I had the latest version since I am able to update it through the Adobe Application Manager. I am using Windows Vista 32-bit.
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Mari Johansen

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It worked fine after updating yesterday, but now it is crashing again.. It seems it will not work properly when I work with files with several layers - and now it crashed when I tried to use the warp-transform :(
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Does the crash dialog give any information about the faulting module? Try these steps to fix most issues: http://bit.ly/Troubleshoot_PS