Photoshop CS6 crashed, I have dump files.

  • 1
  • Problem
  • Updated 6 years ago
Content Aware Fill, Photoshop CS6, I had fixed two edges fo a square image, started on the third edge and made a selection

roughly double in size as the other two, and Photoshop crashed.

I've included Windows 7's crash report, and I made sure to create a dump file before windows completely closed it, it is a

rather large fil though. here is Windows Error Reporter log;

Files that help describe the problem:
C:\Users\Marcus\AppData\Local\Temp\WEREF9C.tmp.WERInternalMetadata.xml
C:\Users\Marcus\AppData\Local\Temp\WER33FC.tmp.appcompat.txt
C:\Users\Marcus\AppData\Local\Temp\WER3B8C.tmp.mdmp

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linki...

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

I'm including all files listed and the Photoshop dump file as well, they'll be compressed with 7-Zip as a .7z file.

I can't find the .txt or .xml files, even though I entered the paths within minutes of it crashing (Had to write this).

Where do you want me to upload the compressed crash files? it's 102MB compressed, 1.15GB decompressed.
Photo of Marcus Johnson

Marcus Johnson

  • 42 Posts
  • 3 Reply Likes

Posted 6 years ago

  • 1
Photo of Marcus Johnson

Marcus Johnson

  • 42 Posts
  • 3 Reply Likes
I also 7-Zipped the log files, separately because I forgot to zip them the first time.
Photo of amy wick

amy wick

  • 1 Post
  • 0 Reply Likes
it crashes for me too, constantly. I was in the middle of saving when it crashed too! I hope they fix this problem :\
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 13977 Posts
  • 1671 Reply Likes
Do you have the Auto-Save feature enabled?
Photo of Marcus Johnson

Marcus Johnson

  • 42 Posts
  • 3 Reply Likes
Yes, but it's set to 5 minutes, it hadn't been opened for more than ~1.5 mins.