Photoshop CS6: Cannot open online help

  • 2
  • Problem
  • Updated 6 years ago
Error message.

"Photoshop online help could not be displayed because you are not connected to the internet."

Photoshop 13.0.1 X64
Bridge X64
Windows 7 X64.

Selecting photoshop online help, or photoshop support center give the above error.
I am connected to the net since I am entering this report on the same machine and same default browser. My Browser is the Chrome browser (stable version 21)

In Bridge, nothing happens (visibly) when I select help or support from the help menu. No error dialog like PS.

I have uninstalled, cleaned CS4 and CS5 droppings, and reinstalled CS6. No help.


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  • frustrated

Posted 6 years ago

  • 2

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