Photoshop/Bridge CS6: ACR update 8.4 removes "Open in Camera Raw..." in Bridge

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  • Problem
  • Updated 4 years ago
  • Solved
  • (Edited)
As the title specifies: as of this morning, after having updated Adobe Camera Raw plugin (from 8.3 to 8.4), a right mouseclick on the file in Bridge no longer gives the menu option "Open in Camera Raw". If I pick the option Open with... and then select Photoshop CS6, the file will open in ACR, because of a preference I set in Photoshop's File handling preferences.
I am running Photoshop CS6 on a late 2012 iMac running OSX 10.9.2.
Please advise.
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Les Cornwell

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Posted 5 years ago

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Les Cornwell

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@Sally T
Don't you have the option 'Open in Camera Raw...' (as illustrated in my initial post) when you right click on a RAW-file in Bridge CS6?
Is the situation in < yourharddrive >/Library/Application Support/Adobe/Plug-ins/CS6/File Formats the same as shown in the illustration in my post starting with "Meanwhile, Michelle sent me a new plugin..." and is the info on that file the same as this:
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Sally T

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No, the option to Open in Camera Raw is greyed out.
Yes, that is the file I have downloaded and installed.
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Les Cornwell

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And in Photoshop CS6>Preferences>File Handling, do you have "Prefer Adobe Camera Raw..." checked as in this illustration?


If so, have you tried opening, through Photoshop rather than through Bridge, one of your RAW-files? (Because, as explained in my first post, I was still able to access ACR this way)
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Sally T

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I don't have a problem opening the raw files in Photoshop, only Bridge.
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Les Cornwell

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Then Adobe will have to come up with a solution. I'm in a somewhat different situation: I can open and edit my RAW-files in ACR from Bridge (right click, Open in ACR), but Photoshop will not launch upon 'Open File'. However, if PS is already open in the background: the developed RAW will open.
You are still one step further back.
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Sally T

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Oh I can get them to open in PS Camera Raw no problem, it's just Bridge for me that's not playing ball. It won't convert them to DNG on import either. Michelle Qi from Adobe has agreed to stage a connect session with me on Tuesday to help me sort it out. She would have done it this evening but I am going away for the weekend.
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Nancy Dinoto

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I'm having the same problem. If you find a solution, I hope to learn it. I haven't read this entire stream, so if the solution is further down, I apologize for being a bother.
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Robert LeBlanc

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I had to uninstall the defective plug-in and manually install the current (fixed) one. That worked but jpg previews in bridge are still not represented properly. Many images still look very bright in the preview, even though the actual image file is not.
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Les Cornwell

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Keep us informed, please, but first: enjoy your weekend!
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Sally T

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Well, I've just come back from my weekend away and rebooted my iMac and it's all now working fine. Clearly the Apple fairies have been working on it while I was away!
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Ronel Namde

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This reply was created from a merged topic originally titled
Bridge CS6 not showing DNGs and TIFF Preview, won't open ACR.


When I use Bridge now, since my last update, it won't let me open files directly in camera raw. also, it won't preview changes I have made to DNGs or preview most tiffs at all. how do I go back to the way it was before where i could do all these things?
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Michelle Qi, Employee

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Ronel, if you still experience this issue after rebooting, please email me at mqi@adobe.com. We will probably set up a connect session to take a look at your system. Thanks.
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Les Cornwell

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@Sally T: glad to hear you're out of trouble now. Rebooting the Mac should always be the first attempt to repair. I shut down every night and reboot every morning; unfortunately, this hasn't solved my situation as described above.
@Ronel: above, there was an option to return to v.8.3. Have you tried that?

For the rest: Adobe cannot consider this one solved yet, but I'm sure they'll come up with a solution.
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Chris Cox

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Again, this has been solved. Follow the directions given to manually install the 8.4 ACR plugin, then purge the cache on the directories you visited with the broken plugin.
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Sally T

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The strange thing is I did reboot it, several times before the weekend but it initially made no difference.
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Les Cornwell

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OK, I'll have to go on a weekend then. ;)
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Ronel Namde

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Les, reverting to 8.3 did the trick.
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Chris Cox

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There is no need to revert -- follow the directions posted and manually install the plugin, then purge the bridge cache on the directories you visited with the broken plugin.
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Les Cornwell

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Hey, perhaps I'll try the same trick tomorrow, or in other words and hopefully understood by Adobe: v.8.4 is NOT a reliable version.
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Chris Cox

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If you downloaded the broken version (which was only available briefly), then manually replacing the plugin and purging the cache (only on folders you visited with the broken plugin) leaves it working just fine.
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Les Cornwell

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I have downloaded again and installed manually, and purged the cache. The issue that made me start this topic (no more Open in Camera Raw...) is fixed, as I have reported earlier. Alas, the second issue: after editing in Camera Raw, Open Image does NOT launch Photoshop, but will close the image (as Done does). Only when Photoshop is already open in the background, will the image open in Photoshop CS6. This is not terrible, it's only unusual behaviour.
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Chris Cox

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Then that needs a separate topic, so we can help you figure out why the associations with Photoshop are broken on your system.
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Les Cornwell

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Thanks Chris. Meanwhile I:
- have rebuilt my LaunchServices using OnyX;
- ran DiskWarrior;
- still experience the issue.

So I have started a new topic: http://feedback.photoshop.com/photosh...

Although the situation is not critical (I can do my job), I hope things can be fixed.
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perry caz

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I can open tiff and jpg files in Bridge in ACR, but not psd files. can this be fixed?
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Chris Cox

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This is a great conversation that's unrelated to the main one you posted in, so I created a new conversation to continue the discussion.

Please reference the new conversation here: Can't open PSD files from Bridge