Photoshop CS6 13.0.1 Update Problem

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  • Problem
  • Updated 7 years ago
  • (Edited)
Update Center tells me that I have a Photoshop 13.0.1 Update. I let it install and get the following error..... please HELP!!!

Das Photoshop 13.0.1-Update für Photoshop CS6 und Photoshop CS6 Extended
Fertig mit Fehlern. Fehlercode: U44M1P6
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Peter Fischer

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  • frustrated

Posted 7 years ago

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Pete Green, Customer Advocate

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If you're getting that error during install, try the 13.0.1 update manually:

It can be downloaded here:
Windows:
http://www.adobe.com/support/download...

Mac:
http://www.adobe.com/support/download...
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Pete Green, Customer Advocate

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If you have received this error (Error U44M1P6) while updating to Photoshop 13.0.1, we'd like to know about it.

Please attach and send me the patch logs from these locations:

Mac Logs:
Mac logs: /Library/Logs/Adobe/Installer

Windows Logs:
Win32: C\Program Files\Common Files\Adobe\Installers
Win64: C\Program Files (x86)\Common Files\Adobe\Installers

To this address: petgreen (at) adobe (dot) com
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Pete Green, Customer Advocate

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Peter,

Have you had any prerelease and/or beta versions of Photoshop installed on your system previously?
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Peter Fischer

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no, I installed Photoshop from Creative Cloud. I am getting similar errors with the latest Adobe Illustrator Update.

I downloaded the Updates manually, but also get the errors.
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Peter Fischer

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I now uninstalled PS and re-installed from the Creative Cloud Adobe Application Manager. The process reinstalled 13.0 x64. But now the upgrade to 13.0.1 worked just fine!!!
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Pete Green, Customer Advocate

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Official Response
Several users have reported a resolution after an uninstall, and reinstall of Photoshop CS6, then applying the update either through the updater (easiest), or manually. After the uninstall/reinstall the update installed perfectly.

Give this a try please.
Let us know how it goes!

Thanks
Pete
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Gilbert Laraque

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I have PS 13.0.1 (mac)and I am getting the same update error when I try to update to 13.0.2. If I uninstall PS CS6, what will have to all my actions/plugins/extensions and filters. Do I have to reinstall all these as well?
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Kris Hunt

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I got the error just now when trying to install the 13.0.3 update. Manually installing it didn't work.
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Gilbert Laraque

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I got several add-ons , plugins, extensions and filters that would need to be manually re-installed. It is a painful process. If I uninstall PS cs6, I am afraid all these would be removed as well. Is there a workaroung?
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Chris Cox

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uninstalling and reinstalling the app won't touch your preferences (unless you chose to remove them), third party plugins, presets, or Flash panels.
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Gilbert Laraque

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OK...I'll give it a shot...It is on a Mac, Do i just drag cs6 folder, or I drag the app icon only?
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Chris Cox

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Use the uninstaller, don't just trash it.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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You can find the uninstaller in the application folder: "Uninstall Adobe Photoshop CS6"
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Gilbert Laraque

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ran the uninstaller, now installing PS. But I cannot comment, It is tellimg that I am using profanities! THis is funny.
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Gilbert Laraque

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The rules did not like the word "CS6"
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shubhang dubey

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I was Unable to update my photoshopcs6 13.0.0 to 13.0.2
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Pete Green, Customer Advocate

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Did you get any errors Shubhang?
Lots of the errors can be resolved by uninstall/reinstall of Photoshop then the updates -- http://helpx.adobe.com/creative-suite...
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Gilbert Laraque

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Installation and upgrade to PS 13.0.3 successful.