Photoshop: PS CS5 won't run if Windows Management Instrumentation service is turned on

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  • Updated 7 years ago
  • (Edited)
On my new Lenovo W520 (Intel Core i7 vPro), Photoshop CS5 won't run unless I disable Microsoft service "Windows Management Instrumentation." Any hunches about a workaround other than removing WMI?
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RUSTY WHITNEY

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  • frustrated

Posted 7 years ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Does it give any specific error or warning?
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RUSTY WHITNEY

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Below is a screen grab image. Text of error message is

Adobe Photoshop CS5 has stopped working

A problem caused the program to stop working correctly.
Wiindows will close this program and notify you if a solution is
available

And no information was ever forthcoming. Many other posting for this error attribute
it to changing to 4-core laptops. Not clear that I need WIA as I use security from others.

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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k' let me see if someone on the team can repro.
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RUSTY WHITNEY

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Thanks, Jeff. Let me know what you find.