Photoshop CS5 not working with MacOS 10.9: Mavericks: "Could not initialize Photoshop because of a program error"

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  • Updated 5 years ago
  • (Edited)
Since updating to Mavericks, when I try to open Photoshop CS5 (after the loading sequence), it says "Could not initialize Photoshop because of a program error". Great error explanation, right?!?

Bridge and other CS5 programs work, but not Photoshop.

I've downloaded the newest Java JRE6 -- didn't fix it.
I've tried deleting the settings (Command+Option+Shift on app startup) -- didn't fix it.
I've tried reinstalling Photoshop CS5 -- didn't fix it.

Any suggestions besides downgrading to Mountain Lion?
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Joni Taylor

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Posted 5 years ago

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Chris Cox

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Check the PSErrorLog.txt file in your Photoshop CS5 preferences folder. That might give us some idea what is going wrong.

And "program error" means something unanticipated - so we can't provide helpful error messages.
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Joni Taylor

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I looked in the Library folder, Photoshop CS5 folder, and with spotlight couldn't find a PSErrorLog.txt for photoshop. Where specifically should this file be found?
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Chris Cox

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Not the Photoshop folder, but in your Photoshop PREFERENCES folder.
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Joni Taylor

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I found the PSErrorLog.txt file in the user hidden library folder: Finder -> Go to Folder -> type "~/Library" -> Preferences -> Adobe Photoshop CS5 Settings

The error that appears when it fails to open is:
/Volumes/workarea/PS_12_Mac_Daily_Retail/20100407.r.1103/photoshop/main/photoshop/xcode/../sources/PSOWLListenerProxyBaseCocoa.mm : 52 : REQUIRE failed
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Peter Johnstone

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I'm experiencing the same "program error", with the same error reported in PSErrorLog.txt.

Photoshop previously opened/operated perfectly; in fact it STILL operates perfectly in other user accounts on the same computer.

Anxiously anticipating the solution to this mystery...
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Peter Johnstone

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Correction, Photoshop is no longer working in other user accounts. Identical error.
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Chris Cox

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I've only got 2 guesses about how that error could happen: bad OS install, or bad Photoshop install. Somewhere, something on your system is corrupted and not working at all correctly.
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Peter Johnstone

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Thanks for considering, anyhow... :(