Photoshop: Fault Module Name: nvoglv64.DLL

  • 1
  • Problem
  • Updated 7 years ago
  • (Edited)
When I open a picture or start a new file on Photoshop will sit there for about 5 seconds and then a pop up will say "Photoshop CS5 has stopped working."
I've been trying for weeks to figure out this problem. I've had this problem ever since I got CS5.
This is all the info I can give you

Operating System: Windows 7 Enterprise 64-bit (6.1, Build 7601) Service Pack 1
Processor: AMD Athlon(tm) II X4 640 Processor (4 CPUs), ~3.0GHz
Memory: 4096MB RAM
Available OS Memory: 3840MB RAM
Page File: 2092MB used, 5584MB available
DirectX Version: DirectX 11

Card name: NVIDIA GeForce 7025 / NVIDIA nForce 630a
Manufacturer: NVIDIA
Chip type: GeForce 7025 / nForce 630a
DAC type: Integrated RAMDAC
Display Memory: 1912 MB
Current Mode: 1024 x 768 (32 bit) (75Hz)
Monitor Name: COMPAQ 171FS

Also when I click on Details when Photoshop has stopped working this is what it says
Problem signature:
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version: 12.0.4.0
Application Timestamp: 4d9d8f8e
Fault Module Name: nvoglv64.DLL
Fault Module Version: 8.17.12.5896
Fault Module Timestamp: 4c378ebb
Exception Code: c0000005
Exception Offset: 00000000007506ce
OS Version: 6.1.7601.2.1.0.256.4
Locale ID: 1033
Additional Information 1:a4a6
Additional Information 2: a4a6c245c28e97019f2a6663fc89ff5f
Additional Information 3: 0d11
Additional Information 4: 0d1190e31cfea1bb09a6d98dc48dd89b

I really want to be able to use Photoshop again but this problem has everyone I know that knows a lot about computers confused.
Please help
Photo of Ashley Lawson

Ashley Lawson

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Posted 7 years ago

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Photo of Brett N

Brett N, Official Rep

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The module that is failing and causing this crash is "nvoglv64.dll". This is a component your Nvidia video card driver. Make sure you have the latest version of the driver installed (as downloaded from the manufacturer web site, do not depend on Windows to update this properly). Make sure you uninstall the current driver(s) that you have installed before installing the new version (verify the uninstall by checking whether the DLL file involved in this error has been removed from your system).

Additional steps were offered here on our forums: http://forums.adobe.com/message/29123...