Photoshop: CS5 hangs/freezes on liquify, lens correction, and filter gallery in osx lion!!

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  • Updated 6 years ago
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  • (Edited)
I am running a MBP 2.66 i7 with 8gb ram, and an SSD HD (boot disk). I am running Lion 10.7.2 and CS5 12.0.4. I have third party plugins, but have the same problem regardless if they are in the plugin folder or not. The problem is that when I try to load filters like, liquify, lens correction or filter gallery on a 16megapixel file photoshop just hangs, and if I wait 10 or so minutes I only get intermittent adobe spinning wheel and apple pinwheel. The dialog box never loads and if I look in activity monitor it says the photoshop is not responding. the weird thing is that this problem just started recently. I have had the exact setup (not exactly sure if I was on 10.7.2 yet, but definitely running lion) and everything worked totally fine. I tried a full unistall and reinstall, I also tried resetting the prefs in photoshop to default, same problem. Just to check I made a new blank document 1inchx1inch 72dpi and tried to run any of those filters and they would load, albeit very slowly, and then when I apply the changes I get a pretty slow application of changes. Everything else on the computer and even within photoshop runs perfectly smooth and snappy. please help asap.
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Alex Benison

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Posted 7 years ago

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PECourtejoie, Champion

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Hello! Do you have an external drive connected, or a memory card in a reader?
Any third party software that you installed recently?

When Photoshop shows serious trouble, you might try to re-create its preferences: http://adobe.ly/PS_Prefs (do read the comments, since you are using Lion)
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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That would be my guess, too.

http://kb2.adobe.com/cps/902/cpsid_90...
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Alex Benison

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Holy crap, you guys are genius. As I said earlier I had already reset the prefs with no luck. I have modified my MBP to have two internal drives, as I never really use the dvd drive I removed it (put it in a usb external enclosure in case I ever need it) and installed a 1TB media drive and then put a 180gb boot drive in the normal SATA slot to run my apps and system software on. System runs like a dream, but like I said a week or two ago this problem cropped up. After reading your comments I was thinking it might be my internal media drive, but there was no way to unmount that (disk utility told me it could not be unmounted). Then I remembered that I had a 2TB NAS drive that its in my living room, but which is always mounted as a virtual drive via Pogoplug (great piece of hardware), that I use to send large files to clients, and use as backup. I'm pretty positive that it is formatted in mac os x extended not NTSF, but either way if I unmount the drive everything works perfectly. Super weird bug, you guys have any idea why this happens?

Thanks again for the fast helpful response. I love when forums are this well run.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Yeah. It is a strange one. We're investigating it and have some ideas what's going on. Thanks.
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Chris Cox

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Most likely the plugins are checking all available drives for scratch space (not using Photoshop's scratch system), and see the remote, slow NAS drive. It could also be a problem in the networking code that accesses the NAS, or the NAS server not responding correctly to some queries.
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maximegousse

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WOW that did work for me as well. I disconnected a slooooooow USB drive and boom it worked :-)