Photoshop: CS5 cursor problem on Windows 8

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  • Updated 4 years ago
  • (Edited)
Hello.

I use a PC with Windows 8 x64 Enterprise on which I have installed Adobe Photoshop CS5 Extended.

The problem is that the movement of the mouse for basic editing pictures is inaccurate. Cursor responds slowly, not copying the whole track mouse. Work is useless.

I tried it on my desktop and on my laptop and the problem was always the same. I would not rule out a problem in the mouse or mouse drivers because I use external mouse (Logitech G500) and a laptop touchpad and the problem is the same.

The problem with my previously used Windows 7 Professional x64 not appear. I therefore conclude that there is a compatibility problem with the Windows 8.

Do you register this problem? Going to an update that would solve the problem? Or support CS5 for Windows 8 already not going at all?
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Bari

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Posted 4 years ago

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Photo of Pete Green

Pete Green, Customer Advocate

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It could be video driver related too... Are there any alternate video drivers you can try?
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Bari

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Probably you are right. I've Intel HD Graphics with 1st generation of Intel Core i5 processor on my desktop and Intel 4500MHD on my laptop so I have to wait for the newer driver.
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Pete Green, Customer Advocate

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Head to this page for the machine with the 4500M HD in it...

http://downloadcenter.intel.com/Detai...

This is the windows 7 driver, but the version on it is 9.3.0.1019

Looks to be a newer driver than what you have currently installed, I'd give it a try.
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Pete Green, Customer Advocate

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Here is the Intel HD graphics driver page: http://downloadcenter.intel.com/Detai...
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Bari

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Thank you. I'll try it.
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Chief Customer Advocate

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Or try setting the Advanced Options for OpenGL drawing preferences to "Basic" if there isn't an updated/working driver
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Jeffrey Tranberry, Chief Customer Advocate

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