Photoshop CS5.1: can't print to Epson RX680

  • 1
  • Problem
  • Updated 6 years ago
  • (Edited)
After downloading an upgrade, as suggested by the upgrade prompt on the computer, the only program, Photoshop CS5.1 refuses to print anything to my Epson Stylus Photo RX680 printer. I spent all day troubleshooting this problem, spoke to and troubleshooted with the support group from Adobe for 6 hours, and reinstalled the complete Web Premium Suite, and print drivers, still the problem exists. All other programs as Illustrator, Word Office, and everything else prints fine from my MAC Pro, EXCEPT Photoshop CS5.1. I am now frustrated, and can't figure out what else to do. I need help.
Photo of Haydee Verdia

Haydee Verdia

  • 2 Posts
  • 0 Reply Likes
  • anxious

Posted 6 years ago

  • 1
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 818 Reply Likes
Usually this means a bug in the printer driver.
But you can try resetting the Photoshop preferences and see if that clears it (by removing the last used print settings that might confuse the printer driver).