Photoshop: PS CS5 (12.0.4) crashing when trying to transform placed EPS file

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  • Updated 7 years ago
  • (Edited)
Photoshop CS5 12.0.4 64bit keeps crashing when trying to transform placed EPS file
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Maciej Jurkowski

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Posted 7 years ago

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Chris Cox

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Without the crash log, we can't tell you much.

But, by chance, did you copy the obsolete EPS Parser plugin from a previous version of Photoshop? If so, delete it along with all the other plugins you copied from previous versions.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Submitting Crash Reports: http://adobe.ly/gNJWVY

Location of Crash Reports:
Users/*your user name*/Library/Logs/CrashReporter
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Maciej Jurkowski

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I should have said that I'm on Windows platform. No I didn't copy any plugins from previous versions. Now I changed the amount of RAM in preferences and it's working without problems. Could you tell me how to post crash report from windows in case it happens again?
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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What setting did you have for RAM usage when this was a problem? What did you change it to to correct it? What Windows OS are you on? Is it 64bit? How much RAM do you have?

There isn't a crash reporter log on the Windows side.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Ah, see it's 64bit by your original post. Are you on Vista or Win7?
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Maciej Jurkowski

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I'm on Win7 64bit with 8GB RAM. My setting was 80%, now it is 75%
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Thanks.
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Maciej Jurkowski

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Photoshop crashed again when I was trying to transform placed EPS. This is from Windows event viewer



Nazwa aplikacji powodującej błąd: Photoshop.exe, wersja: 12.0.4.0, sygnatura czasowa: 0x4d9d8f8e
Nazwa modułu powodującego błąd: MPS.dll, wersja: 5.5.0.12130, sygnatura czasowa: 0x4d07883f
Kod wyjątku: 0xc0000005
Przesunięcie błędu: 0x000000000005bba8
Identyfikator procesu powodującego błąd: 0x1020
Godzina uruchomienia aplikacji powodującej błąd: 0x01cc40684898c822
Ścieżka aplikacji powodującej błąd: C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\Photoshop.exe
Ścieżka modułu powodującego błąd: C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\MPS.dll
Identyfikator raportu: 2e9734fb-ac60-11e0-8f7f-a4badbfc3d17