Photoshop CS4 "save" fails under maverick OSX 10.9

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  • Updated 5 years ago
Photoshop CS4 under OSX 10.9 maverick:
- I open a jpeg file already stored on my HD with Photoshop CS4.
- I modify the file.
- I "save" the file, however Photoshop tells me that it is impossible because it is under use or shared by another application...
- Only "Save as" under a new name works. Then, successive ordinary "save" works under this new name.

How to explain Photoshop that the "other application" is... Photoshop?
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Daniel Schweich

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Posted 5 years ago

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christoph pfaffenbichler, Champion

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Your reasoning seems to be spurious.
I can’t remember reading about this issue in Maverick specifically but it has previously been pointed out that processes not connected to Photoshop itself (for example indexing) can lead to this issue.
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Daniel Schweich

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Thanks Christoph for your interest, but it is not "spurious reasoning":

-It is not "reasoning", only reproducible experiments.
-It is systematic, even after Photoshop and/or computer restart.
-It did never happen under OSX 10.6.8. Thus, "Maverick is involved" is a valid conclusion. Knowing whether Maverick or Photoshop CS4 or both is/are faulty is another problem...

Could you provide more specific and precise information than "it has previously been pointed out..." [WHERE?] "not connected to Photoshop itself..." [CONNECTED TO WHAT?] "(for example indexing)..." [INDEXING WHAT? WITH WHAT?]. Any other suggestions welcome...
This could help me to track a solution... if any...

Cheers, from Lyon (capital of French cooking!)
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Chris Cox

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In the open and save dialogs, there are choices for how to view the list of files and folders. CoverFlow is one of those choices, and it has serious problems in MacOS 10.9 (which I've heard are better in 10.9.1, but I haven't had a chance to test that myself). The icon cluster in the top left of the dialogs allows you to change the type of view.

Now, the "in use by another app" means what it says -- some other application on your system has the file open and Photoshop is informing you of that error (the error comes from the OS, and Photoshop just passes it along). The other application could be Spotlight or other parts of the MacOS (they've had several bugs like this in the past), or another application that you are running. Photoshop is not causing the problem, Photoshop is just reporting the problem caused by a different application, because the OS knows that the file is in use.
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Daniel Schweich

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Chris,

I just discover that there is a system update 10.9.1. Shame on me and Apple! ;-)
I was not aware that I had to tell "App Store" to upload updates!
I make the update now... further news later...

Just a few new experimental results:
- The problem is still present if Photoshop is the only running application (except all those of the system, like spotlight, etc...)
- A VERY STRANGE OBSERVATION:
-- I drag a jpeg file from folder to folder going progressively "upwards" towards my "root folder". At each step, I test the save ability: it systematically fails.
-- When I am in my root foder, it systematically (?) works!
-- When the file is on the dektop, it works too!
- I tried to change the type of view at save: no effect.
- From time to time (let's say 5-10%) the save works once, and then it fails. Up to now, I have been unable to guess which significant sequence of operations I make prior to the successful save.
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Chris Cox

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That still sounds a bit like spotlight or the Finder is part of the problem - but other users haven't reported this, so I'm not sure why your system is having this issue.
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Daniel Schweich

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Chris,

I think you are right... Can you suggest me some Apple web addresses where I could report this problem: it is harder and harder to find a crash report URL...

NB: update from 10.9 to 10.9.1 does NOT change anything...
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Chris Cox

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Start with https://discussions.apple.com/index.jspa

And crash reports pop a dialog and then get sent directly to Apple and Adobe.