Photoshop: CS4 and Lion - Fatal error missing component - VersionCue.framework

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  • Updated 4 years ago
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I have just transferred my CS4 from my MacBookPro to my new Mac Mini. When I try to open it, it looks fine until I try to use it and I get this error message:

What does all this mean? What, if anything, can I do???

If I need to uninstall, I'm not sure how to do it. The uninstall folder is an alias file (I think that's what files with a little curly arrow in the bottom left corner are called), which I guess won't be usable.

Hope someone can help!!

Kate
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Kate Wentworth

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Posted 7 years ago

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Chris Cox

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You didn't post the error message, so we have no idea what you're talking about.
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Kate Wentworth

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Oooops - meant to put it in and it didn't get there. It is:

<Fatal error missing component -/Library/Applicationsupport/Adobe/AdobeVersionCueCS4/client/4.0.0/VersionCue.framework

Hope you can help

Kate
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Chris Cox

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OK, sounds like you copied the application folder, but didn't copy over the Application Support folder.

You don't need to uninstall (and probably can't because you're missing support files), but a reinstall should replace the missing components. After reinstalling you need to run the updater and have it update any components that were reinstalled (since it'll reinstall the older components).
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Nathaniel Fleck

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I copied my whole hard drive to my new iMac and get this message. What can I do?
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Chris Cox

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Reinstall Photoshop, because something did not get copied correctly.