Photoshop Creative Cloud Zoom & Shortcut Key Problems

  • 1
  • Problem
  • Updated 4 years ago
Image display becomes corrupted upon zooming in while cropping in Photoshop CC. Shortcut keys no longer function at random intervals. Fix this please.
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Steve Hupe

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  • right bloody pissed

Posted 4 years ago

  • 1
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Chris Cox

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Have you installed all the updates?
What OS version are you using?
Have you updated your video card drivers from the GPU maker's website?
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Steve Hupe

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Fresh install of CC, Windows 7 Home Premium 64 bit (with all updates installed), all GPU updates are installed (EVGA 560 Ti).
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Chris Cox

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Make sure you installed the Photoshop updates. And if you have CC, you should have Photoshop CC 2014.

And the only zooming and cropping corruption we know of comes from bugs in video card drivers. You must update them from the GPU maker's website, not Microsoft or a system builder (who have drivers that are years out of date).

And as for shortcuts - we've only seen problems with them when third party apps, utilities, or Flash panels are involved. (ie: someone other than Photoshop grabbed the events before Photoshop could see them).