Photoshop: CS6 crashing in ATI video card driver

  • 1
  • Problem
  • Updated 5 years ago
  • (Edited)
Photoshop keeps crashing. I've tried several suggestions from the forums with no luck. I am only able to do a couple things and then it crashes making it completely useless.

Error:
Faulting application name: Photoshop.exe, version: 13.1.2.0, time stamp: 0x50e86403
Faulting module name: atioglxx.dll, version: 6.14.10.12780, time stamp: 0x52ec018a
Exception code: 0xc000041d
Fault offset: 0x00050a4f
Faulting process id: 0x3294
Faulting application start time: 0x01cf2e61fe09af3b
Faulting application path: C:\Program Files (x86)\Adobe\Adobe Photoshop CS6\Photoshop.exe
Faulting module path: C:\WINDOWS\SYSTEM32\atioglxx.dll
Report Id: 8147b23d-9a55-11e3-be97-ac162d10aa29
Faulting package full name:
Faulting package-relative application ID:

Info:
Fault bucket 73097564828, type 1
Event Name: APPCRASH
Response: http://oca.microsoft.com/resredir.asp...
Cab Id: 0

Problem signature:
P1: Photoshop.exe
P2: 13.1.2.0
P3: 50e86403
P4: atioglxx.dll
P5: 6.14.10.12780
P6: 52ec018a
P7: c0000005
P8: 00050a4f
P9:
P10:

Attached files:
C:\Users\eric.perez\AppData\Local\Temp\WERB1E5.tmp.WERInternalMetadata.xml
C:\Users\eric.perez\AppData\Local\Temp\WERBCD3.tmp.appcompat.txt

These files may be available here:
C:\Users\eric.perez\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Photoshop.exe_d0e24777e1411c20e2abe7f42cc6db82a40a924_8964ac02_1498bd20

Analysis symbol:
Rechecking for solution: 0
Report Id: 7f69ec3a-9a55-11e3-be97-ac162d10aa29
Report Status: 1
Hashed bucket: 9a9da607f2e036096140317c8ab4e56e
Photo of Eric Perez

Eric Perez

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Posted 5 years ago

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Photo of Chris Cox

Chris Cox

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You are crashing in your video card driver because of bugs in the ATI driver software.

Please update your driver from AMD/ATI's website.