Photoshop: Crash with Calligraphy Brush

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  • Updated 1 year ago
  • (Edited)
Photoshop crashes with a 0xc0000005 (Memory Access Violation Error) systematically when I use the calligraphy brush at a 45 degrees with a dynamic shape and pen pressure transfert.

I can reproduce this error on 100% tries on photoshop cs4, cs5, cs 5.5 on three computers each with windows 7 64-bit and an intuos 3 tablet.
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oliviersimo

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  • frustrated

Posted 7 years ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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oliviersimo,

Few things to try:

1. Make sure you have the latest video drivers directly from either the nVidia or ATI/AMD website.
2. Make sure you have the latest Wacom driver.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Do you by chance have more than one video card in your computer? Can you post your system info? In Photoshop, choose Help > System Info... and post the contents of the dialog in a reply or download somewhere.***Be sure to remove your serial # from the info before sharing it***
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Random Random

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I can't believe i'm having this problem today... Never used calligraphy brush before and now that i need it is making my PS crash (PS CS6)
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Chris Cox

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Did you install the 13.0.1 update?
Which OS version are you using?
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Random Random

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Yes i'm currently with 13.0.1 for PS CS6 on Windows7 x64. I tried to reinstall my previous version of Photoshop (CS5) some hours ago to finish a work and seemed ok but then after like 6 hours has started doing it with that too. I'm starting to notice that the problem occurs more often with high resolution and has nothing to do with video acceleration.
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Chris Cox

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Well, unless we get the crash report, we won't know exactly what it's related to.

Could you go to the Windows Event Viewer, into the windows log -> applications tab, and pull up the details of the crash?
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Random Random

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Are you talking about these? If you want i can take the CS5 too.

Faulting application name: Photoshop.exe, version: 13.0.1.0, time stamp: 0x5022da9d
Faulting module name: Photoshop.exe, version: 13.0.1.0, time stamp: 0x5022da9d
Exception code: 0xc0000005
Fault offset: 0x0000000001724035
Faulting process id: 0x1e04
Faulting application start time: 0x01cdb041b0299199
Faulting application path: D:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Photoshop.exe
Faulting module path: D:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Photoshop.exe
Report Id: 4512fe24-1c35-11e2-bcb8-bc5ff43ac9bd
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Chris Cox

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That's what we need. Unfortunately this one won't tell us much until we can match it against WER reports from Microsoft for the full data.
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Random Random

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So what else i can do in the mean time? I've found that the error occurs even if i make a new brush from round brush and make it look like the calligraphy one (squeezed and 45%, minimum spacing).
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Random Random

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Any news? In the mean time i've updated my videocard drivers but the problem is still there.
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Mark Tavares

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I'm still getting this problem in 2017 with CC 2015.... intuos pro, win 10 64bit - can't find a fix... - calligraphy brushes seem to be death for photoshop