Photoshop 14.1.2 : "could not complete your request due to a program error" when 'split at playhead' invoked

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  • Updated 5 years ago
  • (Edited)
Title says it all. Loaded a png sequence to create an animated gif. Parked the playhead at frame 120 of 240, then clicked the scissors. Error popped up with an OK button. Clicked the OK button 20-30x, error kept popping up, had to cntl-alt-delete to force quit. Reproduced twice now using the same steps.
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Andrew Hoeveler

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Posted 5 years ago

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Chris Cox

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What version of Photoshop?
What OS version?
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Andrew Hoeveler

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Photoshop CC 14.1.2 x64 running on windows 8.1
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Chris Cox

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Please install the 14.2 update and try again.