Elements 11 - Comic, pen and ink filters crashing since updating to MacOS 10.9

  • 4
  • Problem
  • Updated 3 years ago
  • Acknowledged
  • (Edited)
I Cannot get the COMIC and the PEN and INK filters to work anymore, since MAVERICKS.

I have restarted many times since upgrading. Apple has an auto response that begins
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000008, reply to

Note: This topic was created from a reply on the Photoshop: Problem opening files - Mac OS X 10.9 Mavericks topic.
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Hilbert Camp

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Posted 4 years ago

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Brett N, Official Rep

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Official Response
We have now verified this behavior on our side.

However, Photoshop Elements 11 was shipped before Mavericks was released.
We simply couldn't test on this OS while Elements 11 was still in production.

Unfortunately, we are unable to update old versions of Elements to keep them compatible with OS updates. The stated system requirements for version 11 only go up to Mac OS 10.8 (http://helpx.adobe.com/x-productkb/po...). While Elements may often continue to work after an OS update, installing on systems that are outside the listed requirements are done at the users own risk. In order to be fully compatibility with the latest version of the Mac OS, you generally must also update to the latest version of Photoshop Elements.