Photoshop.com stopped working when tried to save

  • 1
  • Problem
  • Updated 7 years ago
  • (Edited)
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Removing Photoshop.com service category

When I finished editing my picture and try to save it to my computer when an error message appeared saying " a problem caused the program to stop working correctly windows will close and notify you if a solution is available" then the program closes and send me to the photoshop.com main page without saving.
Photo of Silvia Lopez

Silvia Lopez

  • 1 Post
  • 0 Reply Likes

Posted 7 years ago

  • 1
Photo of Brett N

Brett N, Official Rep

  • 2258 Posts
  • 115 Reply Likes
When working with Photoshop.com, the only program that is involved is your web browser. I'd suggest trying some browser maintenance (clearing cache and cookies, etc) or try a different browser.

This conversation is no longer open for comments or replies.