Photoshop Elements: log-in hangs

  • 1
  • Problem
  • Updated 8 years ago
  • (Edited)
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Removing service category log-in hangs [activity line/gathering user info] in both Adobe Photoshop ele.7 & A. Pre. Elem. 7 [vista /64]
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Charles LaBella

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Posted 8 years ago

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Charlie D, Official Rep

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Are you able to sign out and then sign in again in the Photoshop Elements Organizer, or Premiere Elements Editor?

Are you able to sign in successfully when visiting your account in a web browser at
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Laura Davis

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New comment from Laura D having similar problem. I did not even get to a sign in screen. When Elements 9 came up, I just clicked on Edit. Perhaps system is hung, but I've closed and reopened several times.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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If the editor isn't coming up, then it's likely a different issue than this one.

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