Lightroom: Photoshop.com Lightroom Plugin error messages, not working

  • 2
  • Problem
  • Updated 7 years ago
  • Solved
  • (Edited)
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Removing Photoshop.com service category

Photoshop.com Liightroom Plugin not working if I try to upload images. I'm getting error messages. System is LR 3.4 on a Mac/OS 10.6.8 MacPro. Error message example:

**** Error 1

This plug-in’s post-processing task did not finish successfully.
Photoshop.com API returned an error message (message Ticket specified has expired)

**** Error 2

This plug-in’s post-processing task did not finish successfully.
Photoshop.com API returned an error message (message Ticket specified has expired)
Photo of Ari I

Ari I

  • 20 Posts
  • 3 Reply Likes
  • not happy at the moment

Posted 7 years ago

  • 2
Photo of Richard Coencas

Richard Coencas, Senior Quality Engineer

  • 127 Posts
  • 19 Reply Likes
Hi,

I have had on occasion that the sign in for ps.com via lightroom expires and the messaging is not helpful. What I have done to fix this is to double click on the Photoshop.com item in the Publish Services on the left sidebar, which will open the Publishing Manager. Click the Log Out button for the Photoshop.com service and then log back in and then make sure it does a Sync. After that it should work normally.

Thanks,
Richard
Photo of Ari I

Ari I

  • 20 Posts
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Thanks. That did the trick
Photo of Richard Coencas

Richard Coencas, Senior Quality Engineer

  • 127 Posts
  • 19 Reply Likes
Thanks for letting us know. Glad to help.
Photo of Brad Candia

Brad Candia

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I am having the same issue, but the sign out and sign back in route is not working. I have disabled and enabled the plug in as well to try and fix it, but no dice.
Photo of Ari I

Ari I

  • 20 Posts
  • 3 Reply Likes
This problem happens way to many times, but the sign out and back in route always works for me.

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