Photoshop Elements/Photoshop.com: Unable to send an album from PSE to my Photoshop.com gallery

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  • Updated 6 years ago
  • (Edited)
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From Photoshop Elements 9, I have been unable to send an album to my Photoshop.com gallery.
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Anne Ingalls

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Posted 7 years ago

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Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Hi Anne, are you on Mac or Windows? Does Elements or Photoshop.com give a specific error?
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Xpertpse

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Have you been able to send the album to photoshop.com.

Check you sync preferences in Elements by clicking on Edit->Preferences->Backup/Synchronization.
Photo of Tallee Wellman-Ullom

Tallee Wellman-Ullom

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I am using PSE 10 and I am on a MAC. I get no error messages it just kicks me out when it gets to about 80% complete. It keeps loading old photos that I am not currently wanting on Photoshop.com instead.

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