Photoshop.com: error "services are currently unavailable" Kaspersky Internet security

  • 1
  • Problem
  • Updated 7 years ago
  • Solved
  • (Edited)
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Removing Photoshop.com service category

Why do I receive the above error everytime I try to enter MyLibrary?
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Ann S

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Posted 7 years ago

  • 1
Photo of Amreek

Amreek, Employee

  • 160 Posts
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Did u try with a different browser?

You can also try to clear your browser cache and reload photoshop.com
Photo of Ann S

Ann S

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Tried with both IE and Mozilla. Turned off Kaspersky and it opened right up. Possibly a conflict with Kaspersky Internet security? Don't like turning off Internet Security, but only way right now it seems to work. Let me know if another way, please. Thanks.
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John Hannah

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How do I turn off Kaspersky ?

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