Photoshop.com: donwload Zip albums.

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  • Updated 6 years ago
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How do i download my albums (.zip) to my computer? When i choose the download icon on hte albums it says i have to upgrade it, but upgrade to what? The screen takes me to the adobe store. There used to be a "updagrade to Premium Web Features" which i can't find it anymore.
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LexiAsh

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Posted 6 years ago

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Amreek, Employee

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Hi LexiAsh

'Download Zip' is a premium feature and is available on purchase of either of these upgrade options

When you click on Upgrade you would get this screen



Choose the option that works best for you and follow the steps.
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LexiAsh

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This is the very window i'm trying to get into. I have an account which is "Basic with 20GB (annual) subscription" which i had just purchased the extra storage. I tried to upgrade then to the Premium Web features, and the above window doesn't show anymore. I don't mind if i have to pay another extra to get the premium Web Feature. I want to be able to donwload zip.
Neither from "my account/upgrade" not from the library "download zip/upgrade" takes me to the window you've shown. They both direct me to the adobe store. How do i fix that? I tried to return the productt ( 20GB storage ) so that i could purchase the Premium storage, but was unable to do so. Upgrading my account takes me to the following window

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