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Why is photoshop.com changing the date taken on some pictures?
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Posted 7 years ago
Brett N, Official Rep
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What time zone do you live in?
What time zone were the images taken in?
Have you modified the date/time of these images?
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Photos were taken in the same time zone.
Camera is set to the correct time zone.
No modifications have been made.
Photoshop.com is adding 3 hours to each photo that is uploaded.
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In the Camera Data Section, what date/time are you able to see in the Date Time Digitized section.
In my case the Date Time digitized is being shown in the Photoshop.com.
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Brett N, Official Rep
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That being said, I did try this and even when making this adjustment, once the file gets to photoshop.com, photoshop.com adds 3 hours to the time.
Brett N, Official Rep
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Thanks much
Brett N, Official Rep
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Brett N, Official Rep
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What is the exact method you are using to upload these files to Photoshop.com? Auto-sync, direct upload on the web site?
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THe kicker is that I've noticed on some of my photos that the time/date is shown correctly but 99% of them are showing +3 hours.
Brett N, Official Rep
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Brett N, Official Rep
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Brett N, Official Rep
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Can you send these two files to me directly? These should be original and unscathed by their passage through Photoshop.com. However, we have a difference in behavior when I use the file. This shouldn't make any difference whatsoever, but I'd still like to test to make sure. You can email them to me: bnemecek [AT] adobe [dot] com.
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Brett N, Official Rep
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John, could you send me a before and after set of files such as you just described? I would like to compare the metadata of the two. If Windows itself is reporting the wrong time, then I can see where Photoshop.com would do the same. Which brings up the question. Where are these files coming from originally?
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