Photoshop CC v14.1 on Win7: Duplicating a video layer causes infinite error loop

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  • Updated 5 years ago
Duplicating a video layer within Photoshop CC v14.1 on Win7 causes unending error dialogue loop and PS has to be killed with the task manager.

Steps to reproduce:
1. open .mov file in photoshop. The timeline view comes up as expected and a video group is created in the layer pallet.
2. Right click on the video layer within the group, and select duplicate. Option dialogue pops up as usual select anything from the options and hit 'OK.'
3. Error dialogue pops and hitting ok momentarily dismisses the dialogue and a new one with the same message immediately pops.

ctl+j has the same effect.

Error message: "Could not complete your request because of a program error."

If I duplicate the entire video group, everything works as expected.
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O'Ryan McEntire

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Posted 5 years ago

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