Photoshop CC shows error when open the app

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  • Problem
  • Updated 4 years ago
I just installed CC on a brand new iMac and when i open PS CC i get the following error. Could not complete your request because of a program error.
It only happens when i open PS, i can open files and work just fine, but obviously it seems to be bug
I already checked the web, but couldn't find any solution for it.
This is very annoying and i need to get this fixed some how

Thanks for any help

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Uwe Kreuzahler

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  • frustrated

Posted 4 years ago

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Photo of Chris Cox

Chris Cox

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Have you tried resetting your preferences?
Do you have any third party plugins? Have you tried disabling them?

And what does the PSErrorLog.txt file say in the last few lines (found in the Photoshop preferences folder).