Photoshop CC: Render Video crash when multiple user accounts are used. (Mac)

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  • Problem
  • Updated 4 years ago
Running on 10.8, PSCC 14.1.2, Computer with multiple users.

1. Fresh Restart - Login as User A.
2. Open PS file with Timeline and Select File, Export, Render Video
3. Use default settings
4. Render will complete
5. Logout
6. Login as user B
7. Do steps 2 & 3
8. PS will crash.
9. Render video will not work for any user expect user A.
10. Restart
11. Login as User B.
12. Perform Steps 2 & 3
13. Render will work
14. Logout
15. Login as User A
16. Perform steps 2 & 3.
17 PS will crash.

Basic idea is that Render Video will only work for the first user to login to a fresh system and will then crash PS for every user after until system is restarted.
Photo of Christopher Grande

Christopher Grande

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Posted 4 years ago

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