Photoshop CC not responding when want to open file or others

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  • Updated 4 years ago
Before this, i have no trouble in using PS CC, but just recently whenever I open it, a exclamation mark balloon poped out saying my intel HD stop working and was resolved. later when i want to open some files, the Ps crash and have not responding label in task manager. Also happen when I want to make a new file. Anyone knows how to fix this?

Using Lenovo laptop with Win 8.1
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muse lee

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Posted 4 years ago

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David, Official Rep

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Sounds like you have a hard drive problem which may have corrupted your Photoshop installation. You should probably bring your laptop to a professional to have the Operating System inspected.