Photoshop CC - Not creating a canvas.

  • 1
  • Problem
  • Updated 5 years ago
-First starting up photoshop cc.-


-Making a new thing-


After clicking OK, I don't get a canvas to start drawing or doing gfx etc etc.
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Logan Paul

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  • frustrated

Posted 5 years ago

  • 1
Photo of Chris Cox

Chris Cox

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After ok'ing the new dialog, do you see any document frame, or anything in the layers palette?

Can you open a file?
Photo of Logan Paul

Logan Paul

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No doc frame or anything, and i cant open files no
Photo of Chris Cox

Chris Cox

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We've heard of a few people having this problem - but we don't know the cause. Best guess is that some utility program or driver is interfering with Photoshop and causing errors when we try to create new windows.
Photo of Logan Paul

Logan Paul

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So is there any possible way in which I can fix this? or do I just have to use MS Paint.
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Chris Cox

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You'll have to troubleshoot your machine to figure out what utility, setting, malware, whatever is causing this (but it doesn't happen to 99.99% of users).